Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Arzu Tasbasi

Melbourne,Victoria

Summary

Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach. Expertise in typical standards of care, as well as crisis intervention and special assistance. Professionally performs needs assessments and psychosocial evaluations to determine appropriate plans, set goals and ultimately improve individual quality of life.

Overview

3
3
years of professional experience

Work History

Disability Support Coordinator

Wish
Melbourne, Victoria
01.2024 - Current
  • Provided emotional support to individuals with physical or mental disabilities.
  • Advised family members on how best to provide care for disabled loved ones.
  • Collaborated with other professionals to develop treatment plans for clients.
  • Organized recreational and educational activities for clients according to individual needs.
  • Conducted assessments of client abilities and needs to create individualized care plans.
  • Maintained records of services provided, client progress, and goals achieved.
  • Participated in team meetings with supervisors, doctors, nurses, therapists.
  • Helped disabled persons access community resources such as housing options or job training programs.
  • Communicated regularly with families of disabled individuals regarding care plans and updates.
  • Created detailed and individualized plans to best support patients.
  • Maintained organized filing system for client records, providing complete documentation of all interactions.

Childcare Centre Assistant Director

Dallas Early Learning Centre
Melbourne, Victoria
07.2021 - 01.2024
  • Participated in professional development opportunities to stay current with industry trends.
  • Monitored playground equipment for safety hazards and organized repairs when needed.
  • Addressed any issues or complaints from parents or staff in a timely manner.
  • Developed and implemented policies, procedures, and programs for the childcare center.
  • Provided guidance to staff members on best practices for working with children.
  • Reviewed curriculum materials to ensure they met the needs of all children enrolled at the childcare center.
  • Assisted in budget preparation and monitored expenses within allocated funds.
  • Conducted interviews of potential employees and provided orientation to new hires.
  • Established strong relationships with families from diverse backgrounds.
  • Coordinated community outreach efforts such as donations drives or volunteer opportunities.
  • Ensured compliance with state regulations pertaining to health, safety, nutrition, and education standards.

Playgroup Leader

Hume Childcare Centre - Gowrie Victoria
Melbourne, Victoria
  • Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play
  • Disciplined children and recommended other measures to correct behaviour
  • Carefully monitored children's play activities
  • Offered detailed daily reports that outlined each child's activities
  • Incorporated music and art activities to encourage creativity and expression
  • Carefully identified warning signs of emotional and developmental problems in children
  • Upheld all CPR and Victorian regulated certifications
  • Offered stimulating curriculum that accommodated all learning styles
  • Sparked creativity and imagination by helping children discover new things each day
  • Familiarised parents with centre's policies, regulations, fees and curriculum
  • Encourage early literacy through read-aloud time and alphabet games
  • Developed multilingual and multicultural staff and curriculum to serve families from diverse backgrounds.

Sales Representative & Second in-charge

Harvey Norman - Bedding
Melbourne, Victoria
  • Having been employed in Australia's leading retail company, I have acquired the necessary skills and knowledge to implement in my desired job title
  • In charge of Manchester and organising sales equipment and tools
  • This includes making and cleaning of beds and accessories
  • Answering customers' questions and addressed problems and complaints in person and via phone
  • Opening and closing the store as well as estimated daily progress in sales and operations
  • Assisting customers select products that best fit their personal and leisure needs
  • Maintaining visually appealing and effective displays for the entire Harvey Norman bedding section
  • Educating customers on product and service offerings
  • Furthermore, collaborating with customer service teams representing different companies, such as King Koil (proof of Certificate available) to provide members within the facility to give exceptional service and to effectively communicate with customers
  • My addition, my second-in-charge responsibility ensures that all organisational standards were up-to-date and that all stakeholders understood the company's vision and mission.

Sales Representative and Health & Safety Coordinator

Telstra
  • Directing strategic and brand-appropriate marketing initiatives which promote policy development in health and safety
  • As the primary health and safety coordinator, regular duties included assisting in regular workplace accident investigations, as the liability is placed upon the coordinator
  • This simultaneously in charge of keeping a titled log-book of work related injuries, accidents and illnesses
  • In charge of providing training and development for the organisations stakeholders including employees and/or managers on several topics, such as; fire preventative plans, fire protection, dangers and hazards
  • Conducting Regular safety inspections to help identify workplace hazards and/or dangers
  • Thus rectifying the issue before they cause any noticeable accidents within the vicinity.

Education

Diploma in Accounting and Finance -

RMIT

Certificate III In Education -

Diploma in Children's Services -

Certificate IV in Hospitality (Commercial Cookery) -

Certificate IV in Tourism -

Certificate III in Tourism (Retail Travel Sales) -

Certificate III in Pathology -

Certificate of First Aid and in Anaphylaxis treatment -

Skills

  • Documentation abilities
  • Experienced with disability patients
  • Active Listener
  • First-aid and CPR
  • Exceptional Organisational
  • Schedule creation and maintenance
  • Excellent Communication Skills
  • Complex problem Solver
  • Employee Training
  • Fluent in both English and Turkish
  • Emergency protocols
  • Accurate Record Keeping
  • Interpersonal Communication
  • Cultural Sensitivity
  • Punctual
  • Data Entry
  • Information Collection
  • Patient Scheduling
  • Schedule Coordination
  • Patient Registration
  • Writing Requirements
  • Relationship Building
  • Medical Terminology

Accomplishments

  • Harvey Norman Outstanding Customer Service Award, March 2015
  • Certification of Appreciation for Community Engagement Project from the Kangan Institute
  • Certificate for the Galileo eLearning Professional Assessment
  • Travel Agent Training Program
  • Hotel Sales Specialist
  • Certificate of Attendance in Active Play at playgroup Workshop
  • Health and Safety/Workplace Safety (WPS) & (OH&S) Representative

Timeline

Disability Support Coordinator

Wish
01.2024 - Current

Childcare Centre Assistant Director

Dallas Early Learning Centre
07.2021 - 01.2024

Playgroup Leader

Hume Childcare Centre - Gowrie Victoria

Sales Representative & Second in-charge

Harvey Norman - Bedding

Sales Representative and Health & Safety Coordinator

Telstra

Diploma in Accounting and Finance -

RMIT

Certificate III In Education -

Diploma in Children's Services -

Certificate IV in Hospitality (Commercial Cookery) -

Certificate IV in Tourism -

Certificate III in Tourism (Retail Travel Sales) -

Certificate III in Pathology -

Certificate of First Aid and in Anaphylaxis treatment -

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Arzu Tasbasi