Asahi Noda
Brisbane,QLD
Summary
Precise and dedicated professional with experience at Higashiyama Niseko Village A Ritz-Carlton Reserve, excelling in customer service and confidentiality. Proven ability in customer support and problem-solving, enhancing guest experiences through effective communication and teamwork. No problem providng detailed service in English and Japanese, I thrive in fast-paced environments, ensuring satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Office Receptionist
Higashiyama Niseko Village A Ritz-Carlton Reserve
Kutchan, Hokkaido
12.2024 - 02.2025
- Processed payments for services rendered accurately and efficiently.
- Conducted transactions, confirming patient information, and processing according to standard protocol.
- Performed basic bookkeeping tasks and issued invoices as needed.
- Handled confidential information with discretion and integrity.
- Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
- Assisted with travel arrangements for staff and management.
- Answered phone calls, transferred calls, took messages, and provided information to callers.
- Greeted customers, answered general questions and directed to appropriate locations.
- Contributed to team effort by accomplishing related tasks as needed.
- Checked-in and Checked-out guests with right instruction and tones.
Kitchen Hand
Reef Seafood & Sushi
BRISBANE, QLD
11.2023 - 04.2024
- Acquired new skills to support team and further accommodate customer needs.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Assisted with special event catering and preparation, including setup and food service.
Wait Staff Member
Yakiniki Sou
Tomioka, Gunma
04.2023 - 07.2023
- Answered questions about menu selections and made recommendations when requested.
- Cleared dishes between courses and after guests finished dining.
- Set up tables in between patrons to reduce wait times.
- Delivered food items to customers at their tables in a friendly, courteous manner.
Education
Bachelor of IT - Computer Science
Queensland University of Technology
Brisbane, QLD11-2026
Skills
- Experience in Opera System
- Database management
- Programming languages
- Project management
- Technical documentation
- Hospitality services
- Customer service
- Team collaboration
- Time management
- Confidentiality
- Telephone skills
- Problem solving
- Cash handling
- File organization
- Fluent in English and Japanese
Certification
- Driver license
- IELTS 6.0
- Food Handler
- Food Safety
Affiliations
- Running an Instagram account regarding to snowboard, which is my hobby, to be aiming getting sponsorship from my favorite snowboard company.
Languages
English
Professional
Japanese
Native/ Bilingual
Timeline
Front Office Receptionist
Higashiyama Niseko Village A Ritz-Carlton Reserve
12.2024 - 02.2025
Kitchen Hand
Reef Seafood & Sushi
11.2023 - 04.2024
Wait Staff Member
Yakiniki Sou
04.2023 - 07.2023
Bachelor of IT - Computer Science
Queensland University of Technology
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