Summary
Overview
Work History
Skills
Certificates
Referees
Timeline
Generic

Jessica Bereshezckiy

Newstead,QLD

Summary

Compassionate Case Manager with extensive experience working with youth, dedicated to achieving successful case outcomes through hard work and commitment. I excel in problem-solving, conflict resolution, and communication. Currently pursuing tertiary studies to further professional growth, I am deeply passionate about the work I do and committed to supporting young people who have experienced trauma.

Overview

6
6
years of professional experience

Work History

Case Manager

Arches Accommodation Support Services
08.2022 - Current
  • Adherence to the Child Protection Act 1999 (QLD) as the overarching governance
  • Leadership strategies to ensure good work practices are achieved and service delivery is continuously improving across the ARCHES care team
  • Lead a team of support facilitators provide intake of vulnerable young people
  • Lead and develop a positive team culture and ensure that facilitator implementing this into their practice and have a client centred approach
  • Providing weekly link in and coaching and consistently monitoring the daily work performance of facilitators to ensure the high-quality outcomes are achieved
  • Undertake all administrative functions relating to the role in accordance with relevant policies and procedures
  • Approve and Submit timesheets and leave requests accurately and on time on a weekly basis
  • Provide regular link ins and coaching to support facilitators
  • Completing Client centred response plans, write and review safety plans and submit weekly reports as required
  • Promote professional and positive relationship with external stakeholders, developing a good rapport with stakeholders ensure a higher level of respect between all parties
  • I am always able to manager lax behavioural attitudes and treat everyone in a different way to each other and I recognise the toll acute trauma can take on each client
  • Confidently lead effective implementation of positive behavioural support plans which greatly assists driving a therapeutic outcome
  • Promoting an inclusive and safe workspace, always respecting, and acknowledging the positive impact Aboriginal and Torres Strait Islander peoples have always had on the community.
  • Responsible for the care, supervision, stability, and safety to young people living in out of home care for a vast range of protective reasons, and who may require intensive input and specialised management
  • Providing on-call, which illustrates the importance of this role.

Residential Youth Support Worker

YLO
02.2019 - 02.2020
  • Providing a strength-based, trauma informed service to young people in residential facilities
  • Providing a therapeutic care environment and conducting individual and group activities to meet goals
  • Supporting and managing young people's behaviours in line with action behaviours support plans
  • Using daily task routines to provide firsthand training of life skills such as budgeting and personal care
  • Advocating on behalf of individuals and families to ensure that services needed are accessed and provided
  • Completing administrative duties, petty cash, regular case notes, timesheets, and incident reports
  • Able to work towards and achieve targets, budgets and within extremely strict guidelines
  • Ability to work with and communicate effectively with internal and external stakeholders.

Residential Safe House Youth Support Worker

Tangentyere Council (Infant House)
06.2018 - 11.2019
  • Maintaining standards of care and protection to young people by providing a safe environment
  • Maintaining client records, progress notes, making sure there is routine and structure in the house
  • Providing a strength-based, trauma informed service to young people in care to assist with their goals
  • Assisting younger children with personal care, taking children to medical appointments and school
  • Practicing in a manner that is sensitive to the needs of young people with an Indigenous background
  • Being able to work towards and achieve targets, budgets and within extremely strict guidelines
  • Having the ability to work with and communicate effectively with internal and external stakeholders.

Residential Youth Support Worker

Saltbush Bail Services Support Services
07.2018 - 02.2019
  • Providing a strength-based, trauma informed service to young people in care to assist with their programs
  • Working with young people who have challenging behaviours such as physical and verbal aggression
  • Building relationships with the young people from a variety of cultural and socio-economic activities
  • Supporting young people to access accommodation, health care treatment and a positive family link
  • Actively engaging and encouraging young people to participate in all activities including self-care
  • Practicing in a manner that is sensitive to the needs of young people from an Indigenous background
  • Supporting the young person to engage and abide by bail reporting requirements and attend hearings.

Skills

    Problem-Solving

    Case Management

    Case Documentation

    Organisation and Multitasking

    Staff Management

    Decision-Making

    Documentation proficiency

Certificates

  • Currently enrolled to complete a Dual Diploma in Mental Health and AOD
  • Advanced Diploma of Community Sector Management
  • Diploma: Community Services
  • Certificate IV: Child, Youth and Family Intervention
  • Senior First Aid and CPR
  • Blue Card
  • Cultural Awareness Training – 2020
  • Improving Lives – 2020
  • PART Training - 2020
  • Hope and Healing Training 2023
  • TCI Training 2022
  • QLD Driver’s License

Referees

Provided upon request

Timeline

Case Manager

Arches Accommodation Support Services
08.2022 - Current

Residential Youth Support Worker

YLO
02.2019 - 02.2020

Residential Youth Support Worker

Saltbush Bail Services Support Services
07.2018 - 02.2019

Residential Safe House Youth Support Worker

Tangentyere Council (Infant House)
06.2018 - 11.2019

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Jessica Bereshezckiy