Summary
Overview
Work History
Education
Skills
Languages
Customer Service & Communication
Reliability & Time Management
Safety & Responsibility
Timeline
Generic

Asela Liyanage

Clyde,VIC

Summary

Responsible and safety-conscious Uber driver with 6 years of uber driving experience having a strong work ethic and a passion for delivering customer service. Hold a valid driver's license with passenger endorsement and planning to complete formal bus driving training. Demonstrate strong awareness of road safety, attention to details and respectful communication with passengers. Ready to bring a positive attitude and dedication to a transportation company.

Overview

9
9
years of professional experience

Work History

UBER Driver

Self Employed Services
06.2022 - Current
  • Delivered excellent customer service by ensuring timely pickups and drop-offs for passengers.
  • Maintained high vehicle standards through regular inspections and maintenance practices.
  • Navigated efficiently using GPS technology, reducing wait times and enhancing rider experience.
  • Assisted passengers with luggage and provided a safe, comfortable ride environment.
  • Adapted to changing traffic conditions and route adjustments to maximize efficiency.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Responded to passenger concerns and complaints politely and professionally.

Cleaner

Millennium Cleaning Services
04.2016 - Current
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Developed efficient cleaning schedules to optimize workflow and meet client needs.
  • Conducted regular inspections of cleaned areas to ensure compliance with quality benchmarks.
  • Collaborated with team members to address client requests and resolve issues promptly.
  • Streamlined inventory management processes for cleaning supplies, reducing waste and improving cost efficiency.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Maintained cleanliness and sanitation standards for commercial and residential properties.

Education

High School Diploma -

Ibbagamuwa Central College
Sri Lanka
09.2009

Skills

  • Route navigation & GPS use
  • traffic laws & road safety compliance
  • Maneuvering large vehicles
  • Punctuality
  • Vehicle maintenance
  • Passenger transportation
  • Safe driving
  • Clean driving record
  • Vehicle inspection
  • Wheelchair assistance
  • Traffic law knowledge
  • Passenger assistance

Languages

English
Professional Working
Sinhalese
Native or Bilingual

Customer Service & Communication

  • Clear and respectful communication with passengers
  • Conflict resolution and calm under pressure
  • Providing assistance to elderly or disabled passengers if needed
  • Professional appearance and demeanour
  • Handling customer complaints politely
  • Bilingual communication

Reliability & Time Management

  • Punctuality and route scheduling
  • Time sensitive decision making
  • Adapting to traffic or weather conditions
  • Working early morning, nights, weekends or public holidays


Safety & Responsibility

  • Passenger safety awareness
  • Emergency procedures and first aid (trained)
  • Incident reporting and record keeping
  • Vehicle cleanliness and hygiene standards
  • COVID safe protocol


Timeline

UBER Driver

Self Employed Services
06.2022 - Current

Cleaner

Millennium Cleaning Services
04.2016 - Current

High School Diploma -

Ibbagamuwa Central College

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Asela Liyanage