Summary
Overview
Work History
Education
Skills
Timeline
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Asena Lapuaho

Brisbane,QLD

Summary

My name is Asena Lapuaho, I am a Highly-motivated employee with a desire to take on new challenges. I have a very strong worth ethic, with good values such as, adaptability and exceptional interpersonal skills when it comes to any task I am given. If you are looking for a hardworking employee with great customer service skills, devoted to giving every customer a positive and memorable experience, then hire me, i will be a perfect fit for your team.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Nandos
Brisbane, QLD
05.2023 - 01.2024
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Scanned items and checked pricing on cash register for accuracy.
  • Checked personal identifications during alcohol and tobacco sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.

Server

Goodtimes Gelato
Brisbane, QLD
05.2023 - 08.2023
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.

Customer Service Representative

Seoul Bistro
Brisbane, QLD
01.2022 - 11.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Education

High School Diploma -

Marsden State High School
Logan City, QLD
11-2023

Skills

  • Task Prioritization
  • Team Management
  • Verbal Communication
  • First Aid/CPR
  • Self-Directed
  • Calm Under Pressure
  • Multitasking
  • Friendly, Positive Attitude
  • Excellent Communication
  • Supervision and Leadership

Timeline

Customer Service Cashier

Nandos
05.2023 - 01.2024

Server

Goodtimes Gelato
05.2023 - 08.2023

Customer Service Representative

Seoul Bistro
01.2022 - 11.2022

High School Diploma -

Marsden State High School

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Asena Lapuaho