ASENATI TOOALA
Sydney,NSW
Summary
Efficient Picker Packer with specialization in maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in inventory management, order processing, and quality control. Excel in organization, time management, and teamwork to enhance operational workflow and meet tight deadlines.
Overview
13
13
years of professional experience
Work History
Picker Packer
TOLL People
01.2024 - Current
- Inspected merchandise for quality assurance before packing it for shipping.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed inventory and supplies to ensure materials were available when needed.
Customer Service Representative
TLS
10.2022 - 12.2023
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Provided exceptional customer service to ensure customer satisfaction.
- Updated system with order specifics and customer details, preferences, and billing information.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Picker Packer
TOLL
08.2020 - 09.2022
- Followed safety regulations while operating machinery and handling hazardous materials.
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Maintained accurate records of all products shipped and received utilizing computerized tracking system.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Assembled customer orders from stock and packaged them for shipment according to established procedures.
- Used pallet jacks to move items to and from warehouse locations.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Performed cycle counts of product in inventory to maintain accurate stock levels and identified discrepancies for investigation.
- Assisted in packaging and labeling of products for shipment.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
Picker Packer
Brightstar
03.2018 - 06.2020
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Labeled boxes and placed in outbound collection areas.
- Trained new employees regarding warehouse procedures and standards.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Assembled boxes or other containers for packing goods prior to shipment.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Selected products and items from shelves and pallets for customer orders.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packaged items with appropriate materials to prevent damage during shipping.
- Loaded boxes onto conveyor belts for sorting into correct shipping destinations.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Utilized RF scanners to track inventory movements throughout the facility.
Pick Packer
Ingram Micro
11.2014 - 11.2017
- Stocked shelves with merchandise to ensure availability of products for customers.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Placed products on conveyors for final wrapping and shipment.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Packaged items with appropriate materials to prevent damage during shipping.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Labeled boxes and placed in outbound collection areas.
- Confirmed items picked for orders by keying codes into system.
Food Process Worker
Primo
04.2012 - 10.2014
- Packaged processed food items according to established guidelines.
- Adjusted conveyor belt if required.
- Cleaned and sanitized work areas to ensure compliance with health regulations.
- Kept working environment clean and well-organized to promote efficiency and minimize waste.
- Inspected food products for quality assurance purposes.
- Prepared food parts and additives for use in manufacturing line.
- Ensured that all safety protocols were followed when operating machinery or performing manual tasks.
- Weighed portions accurately according to established standards before packaging them for distribution.
- Checked finished items against company quality standards.
- Maintained organized, clean and sanitized work areas.
Education
Certificate 3 Meat Processing - Food And Nutrition
Ashley Institute of Training
06-2014
National Certificate in Travel Level 3 - Tourism And Travel Management
Travel And Tourism Institute
New Zealand08-2008
Diploma in Information And Communication Technology - Information And Communication Technology
Eastern Institute of Technology
New Zealand03-2005
Diploma of Education - Teaching
National University of Samoa
Samoa12-1998
High School Diploma -
Tuasivi College
Samoa12-1991
Skills
- Inventory error correction
- Order ticket reading
- Item selection
- Box building and packing
- Packing accuracy
- Inventory management
- Warehouse safety
- Quality control
- Product packaging
- Work order processing
- Order picking
- Barcode scanning
- Pick-list processing
- Pallet jack usage
- RFID scanning
Timeline
Picker Packer
TOLL People
01.2024 - Current
Customer Service Representative
TLS
10.2022 - 12.2023
Picker Packer
TOLL
08.2020 - 09.2022
Picker Packer
Brightstar
03.2018 - 06.2020
Pick Packer
Ingram Micro
11.2014 - 11.2017
Food Process Worker
Primo
04.2012 - 10.2014
Certificate 3 Meat Processing - Food And Nutrition
Ashley Institute of Training
National Certificate in Travel Level 3 - Tourism And Travel Management
Travel And Tourism Institute
Diploma in Information And Communication Technology - Information And Communication Technology
Eastern Institute of Technology
Diploma of Education - Teaching
National University of Samoa
High School Diploma -
Tuasivi College
Similar Profiles
Abrahim KamaraAbrahim Kamara
Dock Hand at Toll PeopleDock Hand at Toll People
Jordan ShillingfordJordan Shillingford
Dockhand at Toll PeopleDockhand at Toll People
Kade DillonKade Dillon
Pick Packer at TOLL PEOPLEPick Packer at TOLL PEOPLE
Cherie MatthewsCherie Matthews
MR Driver at Toll PeopleMR Driver at Toll People
Raj PatilRaj Patil
Relationship Manager at Kotak Mahindra Bank LtdRelationship Manager at Kotak Mahindra Bank Ltd