Summary
Overview
Work History
Education
Skills
Teamleader - Responsibilities
Awards
aseri.uto@gmail.com
Timeline
Generic
Aseri Uto

Aseri Uto

Educator
CanleyVale,NSW

Summary

With over 20 years of dedicated service in the Road Transport industry, I am an experienced customer services representative and office administrator. Currently pursuing studies at the Victorian Institute of Education, I have successfully completed my Certificate III in Early Childhood Education and am actively working towards obtaining my Diploma and furthering my education with a Bachelor's degree. Committed to providing exceptional customer service and administrative support, I am eager to leverage my extensive experience and ongoing education to contribute to a dynamic organization in need of a highly skilled professional.

Overview

23
23
years of professional experience

Work History

Team Leader

  • I lead the team in the daily operation duties of various sections
  • I work according to the policy and procedures of the organization
  • As per authority vested by me I give approvals and oppose all relevant applications
  • I trust working with staff and make sure sectional targets are achieved daily, weekly and monthly
  • Attending to meetings with stakeholders and customer queries
  • Maintaining welfare of staffs Promoting the values of fhe company
  • Product Oriented and focusing on productivity

Customer Service Officer, Reception and Cashier

Land Transport Authority
01.2002 - Current
  • My key responsibilities are customer services with proper COP and Policies strictly adhere to
  • Cash Collection as per Financial Policies strictly adhered to
  • Reception duties of all sorts
  • Attending to customer’s enquiries of all sorts.

Childcare Educator

Montessori Academy Of Northwest
08.2023 - 06.2024
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.

Education

Diploma In Early Childhood Education - Early Childhood Education

Victorian Institute of Education

AdvanceDiploma in Management.(TAFE) -

08.2016

Skills

  • Reception duties (Answering telephone calls)
  • Making appointments received on both phone and email
  • Attending to customer’s enquiries
  • Customer focus
  • Integrity
  • Good communication skills
  • Compiling sales report
  • Revenue collector
  • Exceptional Customer service
  • Products Oriented
  • Delivering customer service as per expectations
  • Other designated duties by Team Leader
  • Work with Diversity of Multi culture
  • Interpersonal Communication

Teamleader - Responsibilities

  • Lead the team in the daily operation duties of various sections
  • Work according to the policy and procedures of the organization
  • Give approvals and oppose all relevant applications as per authority vested
  • Trust working with staff and make sure sectional targets are achieved daily, weekly and monthly
  • Attending to meetings with stakeholders and customer queries
  • Maintaining welfare of staffs
  • Promoting the values of the company
  • Product Oriented and focusing on productivity

Awards

  • Certificate of Exceptional Customer Service
  • Best Team Player
  • Certificate of Attaining Highest Revenue Collector

aseri.uto@gmail.com

aseri.uto@outlook.com

Timeline

Childcare Educator

Montessori Academy Of Northwest
08.2023 - 06.2024

Customer Service Officer, Reception and Cashier

Land Transport Authority
01.2002 - Current

Team Leader

Diploma In Early Childhood Education - Early Childhood Education

Victorian Institute of Education

AdvanceDiploma in Management.(TAFE) -

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