Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Ash Hanna

Burns Beach, WA,WA

Summary

Ash Hanna Resume and Professional Profile C- Level Management | Customer Success Management | Architecture Frameworks | Business Architecture | Business Intelligence | Business Process Management | Business Process Modelling | Digital Transformation | Infrastructure Architecture Enterprise Architecture |Solution Architecture | Training and Mentoring

Overview

25
25
years of professional experience
7
7
years of post-secondary education

Work History

Network consultant

  • Spearheaded development and implementation of first custom solution within corporate network-based architecture to feature non-standard VoIP model
  • Managed installation, testing, software development and engineering certification, after streamlining the certification process

Lead Enterprise Architect

NEC Australia
Perth , WA
01.2018 - Current
  • Providing overall solution architecture direction, guidance and definition of the enterprise architecture program that effectively supports the commercial model of the Customer consumption-based services and specific high profile Customer solution requirements in conjunction with the Domain Architecture Teams
  • Ensuring regulatory issues are considered surrounding information, security, government requirements, assets and the guidelines are adhered to identify opportunities for reuse and best fit for technologies and application into the broader NEC Client base as well as Managing technical aspect of Partner Vendor relationships and integration of product and services into the architecture framework of the Customer service model
  • Part of my role to cultivate confidence with Customer- business stakeholders and maintaining in-depth knowledge of the Customer Commercial model
  • Contributing effective leadership and advice as a member of the Customer leadership team.
  • Designed and implemented system security and data assurance.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Participated in system development life cycle from requirements analysis through system implementation.
  • Resolved issues related to operational components for LAN, WAN and voice systems.
  • Defined enterprise processes and best practices and tailored enterprise processes for applications.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Worked effectively in fast-paced environments.
  • Identified issues, analyzed information and provided solutions to problems.
  • Proved successful working within tight deadlines and a fast-paced environment.

Manager, Services and Solutions\ A/Assistant Director

ICT, Internet
01.2009 - 01.2018
  • Rationalizing, virtualizing, and consolidating projects and architecture including design of the first virtual government private cloud environment facilitating business transformation into enterprise class organization, for maximum retention
  • Managing ICT online Solutions business to deliver WA State government Internet Services to over 65 Government agencies within WA State and local government including the Department of Health, WA State Police, Training Work Forces and the Dept of Education Schools and TAFEs
  • Managing the Government Campus Network (GCN) for over 19 government buildings delivering a common MPLS network to over 34 agencies and full VoIP telephony solution for over 6500 users including the WA Primer and minsters
  • Managing operations of Network, Systems, Security, Telephony, helpdesk, and Service delivery manager’s teams including projects team to support more than 74 government agency Clients
  • Leveraging enterprise-wide information to re-engineer IT infrastructure and team strategy into efficient alignment with core business delivery
  • Rapidly providing cost efficiency: managing cost recovery business for government and control over $25M contracts value, operation budget of $9M and plus capital budget
  • Consistently dealing with the Dept of Defense Cyber Security Operation Centre (CSOC) managing whole state cyber security incidents
  • Capturing Clients diverse requirements and creating an aggregated cost-efficient solution
  • Implemented policies, producers and guidelines across the business and operations
  • Presenting WA Government in many events including panel interview 2012
  • Setting a roadmap and blueprint for Internet solutions and cost efficiency
  • Managing business continuity providing 99.99% SLA
  • RESPONSIBILITIES
  • Managed ICT Solutions business for WA government to deliver Internet Services, Cloud, Cyber Security and common MPLS network across 19 government buildings and one unified communication system VoIP based on common directory through GCN Government Campus Network and ServiceNet
  • I also managed a team of 10 people reporting to Executive management on weekly basis and aligned to the transformation strategy with the business to form with GovNext strategy
  • I managed cost recovery business with around $25 million dollar contracts as well as OPEX and CAPEX budget

Infrastructure Solutions Architect

Information
Perth
01.2004 - 01.2009

Network Team Leader

NetLink Perth
01.2003 - 01.2004

Network Engineer

St. Mark School
Perth
01.2002 - 01.2003
  • Managed, designed, developed, and installed completed ICT solutions in line with initiated developed and Applied Security Policies and Audit policies

Network Team Lead, Systems Team leader, Senior Network Engineer

EZZ Mills & Rebar’s Steel
01.1999 - 01.2002
  • The Steel division of EZZ has approximately 15000 users and it is one of the largest Steel companies in the Middle East
  • Network and

Technical Consultant and Solution Architect

Point, Power
01.1997 - 01.1999

Telecommunications Consultant Engineer

AT&T
01.1994 - 01.1997
  • Provided technical consultancy for 1AESS and 5ESS American exchanges in the Middle East contributing to the success of a renewed and managed $150M US dollars contract

Education

HPE Aruba Data Center Networks Specialist -

Certified Azure 900- Architecture - undefined

Cisco ACI - undefined

Fortinet security /SDWN 2018/2019 Flexpod architecture design - undefined

TOGAF 9.1 2018 Prince 2 foundation - undefined

Diploma Procurement Vocal Program - undefined

CCIE (Cisco Certified Internet Expert- Pass Written Exam) - undefined

01.2008 - 04.2015

CCNP (Cisco Certified Network Professional) - undefined

CCNA (Cisco Associate) - undefined

ITIL v3 foundation - undefined

MCSE – Microsoft Certified System Engineer, Network technical Support - undefined

International Diploma - Information technology

B.Sc. - Electrical Communication and Engineering

Skills

Selecting and implementing suitable technology to customers to streamline all their internal operations and help optimize their strategic benefitsundefined

Affiliations

As a senior professional results-oriented technology industry leader, manager and director of engineering principal and enterprise lead architect for over twenty five years I can command pioneer and manage complex IT solution designs including providing strategies and architectural advice and services to customers, working in conjunction with multiple teams of business managers and Architects to achieve “whole of service” synergies for many originations and its Partners in delivering technical solutions. My diverse experience, business acumen and extraordinary knowledge of ICT, enterprise architecture and strong team leadership and management through a variety of business requirements and technology solutions analysis expertise has successfully enabled me to drive customer business development and retention to customer-focused success. Within Corporate settings I have extensive experience in identifying, defining, and designing end-to-end business services for large transformation projects in complex technology landscapes. This has involved the analysis of business processes, recommending the prioritisation of business & Information Technology initiatives, as well as architecting fit-for-purpose solutions, while balancing total cost of ownership and enterprise re-use. I am highly skilled at leading teams of Architects and technical engineers to ensure cross-stream consistency and have a record of accomplishment working with multiple business units on process impacts and improvements. I have strong leadership skills and proven ability to manage and motivate a diversity of team members to achieve assigned results. Through my current and previous jobs, I have learnt to provide and maintain consistent high standards and services. This includes: Providing leadership vision enterprise-wide via decisive and insightful executive leadership, guiding daily operations and policy implementation through strategic thinking and decision-making Assisting Customers to accelerate through the customer lifecycle to realize the expected outcomes and enable business efficiencies Establish enduring customer relationships and earn their trust as a valued advisor Create and design solutions that fulfill the customers business needs aligned with modern technologies Create commercial cost model for each solution to improve profitability and efficiency Lead and run customers digital transformation program Seamlessly coordinating and collaborating with internal business units, vendors and third-party partners resulting in the successful stable expansion of business development Solution and implementation evaluation end to end across vertical and horizontal technologies Manage and deliver complex and sample projects Designed and delivered network infrastructure transformation solutions, resulting in increased efficiency and reduced costs Proven track record in transformation of network infrastructure and vendor selection Develop business strategies and roadmap aligned with customer business goals and vision Building and leading high-performance teams to architect, implement, manage, and streamline complex IT designs Fostering teams’ collaboration using relationship building and communications improvement Spearheading project delivery within tight timeframes, using cutting-edge technology infrastructure solutions Drive key financial results through the development and execution of solution strategy Build strong and long customer relationship based on trust

Timeline

Lead Enterprise Architect

NEC Australia
01.2018 - Current

Manager, Services and Solutions\ A/Assistant Director

ICT, Internet
01.2009 - 01.2018

CCIE (Cisco Certified Internet Expert- Pass Written Exam) - undefined

01.2008 - 04.2015

Infrastructure Solutions Architect

Information
01.2004 - 01.2009

Network Team Leader

NetLink Perth
01.2003 - 01.2004

Network Engineer

St. Mark School
01.2002 - 01.2003

Network Team Lead, Systems Team leader, Senior Network Engineer

EZZ Mills & Rebar’s Steel
01.1999 - 01.2002

Technical Consultant and Solution Architect

Point, Power
01.1997 - 01.1999

Telecommunications Consultant Engineer

AT&T
01.1994 - 01.1997

Network consultant

HPE Aruba Data Center Networks Specialist -

Certified Azure 900- Architecture - undefined

Cisco ACI - undefined

Fortinet security /SDWN 2018/2019 Flexpod architecture design - undefined

TOGAF 9.1 2018 Prince 2 foundation - undefined

Diploma Procurement Vocal Program - undefined

CCNP (Cisco Certified Network Professional) - undefined

CCNA (Cisco Associate) - undefined

ITIL v3 foundation - undefined

MCSE – Microsoft Certified System Engineer, Network technical Support - undefined

International Diploma - Information technology

B.Sc. - Electrical Communication and Engineering

Ash Hanna