Summary
Overview
Work History
Skills
Certification
Awards
References
Timeline
Generic

Ash Heal

Perth,WA

Summary

Collaborative individual with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Bringing years of comprehensive experience acquiring products and services at competitive prices. Polished in monitoring stock levels and acquiring quotations from suppliers and vendors. Adaptable professional committed to monitoring sales activities to maintain optimal inventory.

Overview

7
7
years of professional experience
1
1
Certification

Work History

SALES REPRESENTATIVE

VIP Industrial
08.2023 - Current
  • Demonstrated excellent customer service skills when dealing with client inquiries
  • Communicated product features, advantages, and benefits to customers
  • Developed and maintained relationships with customers to ensure repeat business
  • Generated additional sales opportunities with upselling and cross-selling techniques.

STORE MANAGER

Bunnings
03.2023 - 08.2023
  • Provided leadership and motivation to team members to increase productivity and efficiency within the store
  • Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
  • Solved problems and resolved conflicts for team members and customers
  • Oversaw day-to-day store operations to foster efficient and profitable operations
  • Created weekly work schedules to meet staffing needs while controlling labor costs
  • Addressed employee issues, performed corrective actions, and terminated employment when necessary
  • Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.

IN-STORE ACCOUNT MANAGER

Bunnings
09.2021 - 03.2023
  • Resolved complex customer issues in a timely manner while maintaining positive relationships with clients
  • Developed and maintained relationships with key accounts to ensure customer satisfaction
  • Managed a portfolio of accounts by providing timely support and guidance
  • Cultivated strong client relationships through proactive communication and problem-solving
  • Promoted additional products or services based on customer needs assessment
  • Generated and presented reports to senior management on account performance
  • Addressed customer complaints and provided satisfactory solutions through procedure changes


RETAIL ASSISTANT

Bunnings
07.2020 - 09.2021
  • Demonstrated ability to work both independently and as part of a team in a fast-paced environment
  • Operated cash registers to process customer transactions
  • Displayed strong organizational skills, ensuring store displays were neat and orderly at all times
  • Engaged customers in friendly and professional dialogue about product needs
  • Developed excellent customer service skills, including providing advice on product selection to customers
  • Updated price tags on items as dictated by store policies
  • Promoted sales by setting up displays and organizing and arranging merchandise
  • Received incoming shipments of merchandise from vendors or suppliers, verifying contents against invoices or purchase orders.

GENERAL LABORER

Select Solutions
11.2019 - 06.2020
  • Worked effectively with other members of the team in completing assigned projects quickly and efficiently
  • Performed general labor duties such as digging, lifting, carrying, and loading materials
  • Operated a variety of hand tools and power equipment in the performance of assigned tasks
  • Loaded and unloaded trucks with construction materials
  • Cleaned up job sites after completion of projects
  • Ran errands and picked up new supplies for supervisors
  • Managed inventory of supplies to ensure accuracy of stock levels.

CARPENTRY APPRENTICE

Skill Hire
11.2017 - 07.2018
  • Provided assistance in loading and unloading materials from vehicles onto job sites
  • Utilized blueprints and sketches to construct frames for walls and roofs
  • Applied various finishes to complete projects according to customer requirements
  • Fabricated custom mouldings from wood stock with a miter saw or router
  • Adapted quickly when presented with changes in scope or direction of projects due to unforeseen circumstances
  • Worked closely with the lead carpenter in order to ensure quality assurance standards were met
  • Performed maintenance on carpentry tools such as drills, saws, sanders
  • Maintained a clean workspace at all times during job assignments
  • Measured and cut wood accurately to specified lengths using power tools.

TUTOR

Kumon
01.2017 - 12.2017
  • Explained difficult concepts, terms and theories in easy-to-understand terminology
  • Mentored and supported students to build their confidence and study skills
  • Engaged actively with students to build confidence in subject matter and help improve study methods
  • Created a positive learning environment that was conducive to student success
  • Demonstrated patience while teaching difficult concepts
  • Tutored students in math, reading and writing to help them improve their grades and confidence
  • Provided feedback on assignments and tests to ensure understanding of course material
  • Assisted students with developing positive academic strategies to improve learning and boost self-confidence.

Skills

  • Problem-Solving
  • Customer Retention
  • Product and Service Knowledge
  • Sales Expertise
  • Interpersonal communication skills
  • Relationship Building

Certification

  • Nationwide Training - Forklift Licence
  • Certificate II Building and Construction
  • Pre-Apprenticeship (Carpentry)
  • White Card
  • Provide First Aid (Exp Aug 2026)
  • Provide CPR (Exp Aug 2024)

Awards

  • Bunnings Harrisdale Team Member of the Year 2022
  • Bunnings Harrisdale Team Member of the Year 2021
  • Bunnings Harrisdale Team Member Personal Growth 2021

References

References available upon request

Timeline

SALES REPRESENTATIVE

VIP Industrial
08.2023 - Current

STORE MANAGER

Bunnings
03.2023 - 08.2023

IN-STORE ACCOUNT MANAGER

Bunnings
09.2021 - 03.2023

RETAIL ASSISTANT

Bunnings
07.2020 - 09.2021

GENERAL LABORER

Select Solutions
11.2019 - 06.2020

CARPENTRY APPRENTICE

Skill Hire
11.2017 - 07.2018

TUTOR

Kumon
01.2017 - 12.2017

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Ash Heal