Ash Nassa
Childcare Educator
17 Barraberry Retreat, Canning Vale
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Childcare Educator
Good Start Early Learning
10.2023 - 04.2024
- Assisted in daily activities and tasks as directed.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Observed children with permission from families and the supervising Team Leader.
- Assisted in nappy changes.
- Promoted positive reinforcement techniques, fostering a nurturing learning environment for all children.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Monitored classroom to verify safe and secure environment.
Customer Service Representative
Grameen Phone Customer Care
06.2021 - 04.2023
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
Education
Certificate III - Early Childhood Education & Care
Insight Training
04.2001 -
Bachelor of Science - Chemistry
University of Dhaka
Dhaka, Bangladesh 06.2013 - 10.2017
Skills
-Creative problem solving
-Verbal and written communication
-Behavior Management
-Nutrition knowledge
-Practical Learning
-Age-Appropriate Activities
Reference
Available Upon Request
Timeline
Childcare Educator
Good Start Early Learning
10.2023 - 04.2024
Customer Service Representative
Grameen Phone Customer Care
06.2021 - 04.2023
Bachelor of Science - Chemistry
University of Dhaka
06.2013 - 10.2017
Certificate III - Early Childhood Education & Care
Insight Training
04.2001 -
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