Summary
Overview
Work History
Education
Skills
References
Timeline
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ASH TOBIN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Travel Consultant

Flight Centre
08.2022 - 03.2023
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Handled sensitive information with professionalism and discretion.
  • Organized trips for individual, family and business travelers.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.

Assistant Manager - Restaurant Bar

Bavarian Coomera
05.2021 - 01.2022
  • Experience with KPI’s and forecasting targets
  • Proactive in overseeing sales forecast targets
  • Maintaining labour costs through weekly forecasts and roster budget
  • Producing purchase order numbers for inventory ordering and invoice processing
  • Handling recruitment onboarding process for new oncoming staff
  • Lifted performance results by focusing on image improvement and capitalising on the company's focus of targeting the surrounding emerging local community to foster loyalty
  • Delegated daily tasks to team members to optimize team productivity, driving operational efficiency
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Conducting effective visual and promotional merchandising across the venue.

Duty Manager

Small Cocktail Bar, The Midnight Special
07.2017 - 05.2021
  • Provided quality and health control when creating house-made infusions and ingredient preparations, helping to eliminate downtime and maximise revenue.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Stock ordering from suppliers, vendors and local micro-breweries and consultation with wholesale beverage representatives.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Strategised long-term business needs by gathering customer and owner feedback and consultation for improvements
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.

Assistant Manager

Restaurant, Bar, Nightclub, The Argyle
11.2011 - 06.2017
  • Handling of cash tills, credit reconciliation, change order and banking on a nightly basis
  • Directed and led employees, supervising activities to drive productivity and efficiency during service
  • Drove company policies and procedures to strengthen operational standards
  • Optimised beverage stock by monitoring monthly inventory and partnering with fellow management team/bar supervisors for corrective action planning for expense reduction.

Education

Bachelor of Arts - Sociology

University of Notre Dame Australia
Sydney, NSW
2020

Skills

  • Effective Sales Techniques
  • Active Listening
  • Relationship Management
  • Client Networking
  • Updated Awareness of Industry Standards
  • Process Payments

References

Vickie Jewell - Store Manager, Flight Centre Benowa +61 437 725 051

Jay Bhattu - General Manager, Bavarian Coomera +61 423 900 649 

Sylvie Sheehan - Owner, The Midnight Special Newtown   +61416 082 922

Timeline

Travel Consultant

Flight Centre
08.2022 - 03.2023

Assistant Manager - Restaurant Bar

Bavarian Coomera
05.2021 - 01.2022

Duty Manager

Small Cocktail Bar, The Midnight Special
07.2017 - 05.2021

Assistant Manager

Restaurant, Bar, Nightclub, The Argyle
11.2011 - 06.2017

Bachelor of Arts - Sociology

University of Notre Dame Australia

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