Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
26
26
years of professional experience
Work History
Operations Manager
Achieve Milestones Support Services
05.2023 - 10.2025
Oversee daily operations to ensure compliance with company policies and standards.
Develop and implement process improvements to enhance operational efficiency.
Train and mentor team members to foster a collaborative work environment.
Coordinate cross-departmental initiatives to optimize resource allocation.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Nurse
Various
09.1999 - 06.2025
Administered patient care, including medication management and vital signs monitoring.
Collaborated with interdisciplinary teams to develop and implement individualized care plans.
Educated patients and families on health conditions, treatments, and preventive measures.
Mentored junior nurses, providing guidance on best practices and clinical protocols.
Implemented infection control measures, ensuring safety standards were consistently met.
Conducted comprehensive assessments to identify patient needs and optimize treatment plans.
Streamlined workflow processes to enhance patient satisfaction and care efficiency.
Performed routine wound care and dressing changes on schedule.
Care Coordinator
Right At Home Care
07.2021 - 05.2023
Coordinated care plans between clients, families, and healthcare providers to enhance service delivery.
Developed and maintained comprehensive client records using electronic health record systems.
Facilitated communication among multidisciplinary teams to ensure consistent care and support for clients.
Assessed client needs and preferences to tailor services and improve satisfaction levels.
Trained new staff on protocols and best practices in patient care coordination processes.
Advocated for clients' needs by connecting them with community resources and support services.
Used company software and databases to maintain records of services performed and patient conditions.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Built strong relationships with clients to deliver emotional support and companionship.
Care Coordinator
Tea Cup Cottage
01.2019 - 01.2021
Monitored ongoing client progress and adjusted care strategies as necessary for optimal outcomes
Mentored junior staff members, providing guidance on effective communication techniques and person-centered care practices.
Coordinated comprehensive care plans for residents, ensuring holistic support tailored to individual needs.
Facilitated communication between healthcare providers and families, enhancing care continuity and resident satisfaction.
Developed child safety policies to ensure compliance with state regulations.
Conducted risk assessments to identify potential hazards in various environments.
Trained staff on best practices for child protection and safety protocols.
Reviewed incident reports to identify trends and implement preventive measures.
Collaborated with community organizations to promote child safety initiatives.
CPAP Coordinator
Airliquide
03.2018 - 04.2019
Coordinated CPAP supply orders and inventory management to ensure timely patient access.
Developed and implemented training modules for new staff on CPAP equipment usage and best practices.
Streamlined patient documentation processes, enhancing accuracy and compliance with healthcare regulations.
Led cross-functional team meetings to address workflow improvements in CPAP service delivery.
Provided ongoing support to patients regarding CPAP therapy, troubleshooting issues effectively.
Assisted patients with mask fitting and machine setup, ensuring optimal comfort and usage.