Asha Ruebner Yeo
Newcastle,NSW
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Cade Kitchen And Bar
02.2022 - 02.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Cafe Barista
Market Street Cafe
02.2021 - 02.2022
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Head Waitress
Dancing Goat Cafe
01.2020 - 11.2020
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained staff members on use of POS system.
Catering Server
Augustine
03.2019 - 10.2019
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Worked on precise schedules to ensure all guests were catered for adequately.
- Maintained flexible work schedule to meet event needs.
Education
Bachelor of Business - Finance
University of Newcastle
Newcastle, NSWHigh School Cetificate -
Mudgee High School
Mudgee, NSW10.2022
Skills
- Impression Management
- Serve Food
- Customer Service
- Operational Efficiency
- Greet Guests
- High-Volume Dining
- Organization and Time Management
- Shift Management
- Hospitality Service Expertise
- Emergency Care
- Safety Procedures
- Administer First Aid
Certification
Responsible Service of Alcohol (RSA)
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Timeline
Restaurant Hostess
Cade Kitchen And Bar
02.2022 - 02.2023
Cafe Barista
Market Street Cafe
02.2021 - 02.2022
Head Waitress
Dancing Goat Cafe
01.2020 - 11.2020
Catering Server
Augustine
03.2019 - 10.2019
Bachelor of Business - Finance
University of Newcastle
High School Cetificate -
Mudgee High School
Similar Profiles
John HarveyJohn Harvey
Chef De Cuisine at Buck Bar Bar Under cooper kitchenChef De Cuisine at Buck Bar Bar Under cooper kitchen
Zaynah KhanZaynah Khan
Lounge Server at Earls Kitchen + Bar Test KitchenLounge Server at Earls Kitchen + Bar Test Kitchen
Mrinal VermaMrinal Verma
Deputy General Manager at GIGU Hospitality Pvt Ltd- Gillys Resto Bar, Zodiac Bar & KitchenDeputy General Manager at GIGU Hospitality Pvt Ltd- Gillys Resto Bar, Zodiac Bar & Kitchen
Rupom SahaRupom Saha
Assistant Engineer at Nortex Textile Mills LtdAssistant Engineer at Nortex Textile Mills Ltd
Liam FeighanLiam Feighan
Coal Sampler at Bureau VeritasCoal Sampler at Bureau Veritas