Summary
Overview
Work History
Education
Skills
Timeline
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Asha Thapa

Parramatta,New South Wales

Summary

I am Asha Thapa, a dedicated and compassionate third-year Bachelor of Community Service student seeking a placement opportunity to gain hands-on experience and contribute to the well-being of individuals and communities. Passionate about promoting social justice, cultural inclusion, and providing support to vulnerable populations.

Overview

7
7
years of professional experience

Work History

Team Member

Krispy Kreme
Parramatta, NSW
01.2023 - Current
  • Prepared and served a variety of hot and cold beverages, including barista-style coffees and milkshakes
  • Provided excellent customer service by assisting with donut sales and answering product questions
  • Handled customer complaints in a calm and respectful manner, resolving issues efficiently
  • Worked as part of a team to maintain a clean, safe, and welcoming environment
  • Operated cash register and EFTPOS systems with accuracy and attention to detail
  • Followed food safety and hygiene procedures during preparation and service

Supervisor

Mad Mex
Parramatta, NSW
11.2018 - Current
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Created new strategies for improving customer service standards within the organisation.

Education

Bachelor of Community Services - Community Services

Acknowledge Education (Stotts College)
Sydney, NSW
06-2026

Certificate III in Pathology Collection -

Signet Institute
Sydney, NSW
03-2023

Certificate IV in Aged Care Leading To Diploma of Community Services -

Ransford College
Sydney, NSW
10-2021

Skills

  • Active listening and communication
  • Empathy and cultural awareness
  • Basic case management knowledge
  • Group work and teamwork
  • Time management
  • Computer skills (Microsoft 365, Excel, Outlook)
  • Customer service
  • Documentation and reporting

Timeline

Team Member

Krispy Kreme
01.2023 - Current

Supervisor

Mad Mex
11.2018 - Current

Bachelor of Community Services - Community Services

Acknowledge Education (Stotts College)

Certificate III in Pathology Collection -

Signet Institute

Certificate IV in Aged Care Leading To Diploma of Community Services -

Ransford College

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Asha Thapa