Sirad Warsame
Heidelberg West,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Retail Worker
Myer Melbourne
07.2022 - 12.2023
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Wait Staff Member
Nando's Restaurant
01.2021 - 07.2022
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
Education
High School Diploma -
Charles La Trobe Secondary College
Melbourne, VIC12.2023
Skills
- Customer service excellence
- Adaptability and flexibility
- Store maintenance
- Complex Problem-Solving
Timeline
Retail Worker
Myer Melbourne
07.2022 - 12.2023
Wait Staff Member
Nando's Restaurant
01.2021 - 07.2022
High School Diploma -
Charles La Trobe Secondary College
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