Ashaari Arifin
15 Maitland Place Thornlie,WA
Summary
Proven Manager with a track record of enhancing customer satisfaction and team performance at Myself. Expert in Staff Training and Development and adept in CRM, consistently resolved disputes and conflicts, boosting service quality. Skilled in budget control, ensuring project completion within financial constraints. Achieved significant improvements in employee versatility and customer relations.
Overview
3
3
years of professional experience
Work History
Managaer
Myself
09.2020 - 04.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Year 1 - 7 -
Al Hidayah Islamic Scholl
Bentley, WAYear 8 - 12 -
Langford Islamic College
Langford, WA2011
Skills
- Staff Training and Development
- Customer Relationship Management (CRM)
- Budget Control
Timeline
Managaer
Myself
09.2020 - 04.2023
Year 1 - 7 -
Al Hidayah Islamic Scholl
Year 8 - 12 -
Langford Islamic College
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