ASHAN PERERA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Night Manager
Crown Resorts
11.2022 - Current
- Oversee the night operations of the hotel, ensuring guest satisfaction and operational efficiency
- Manage and supervise night staff, handle guest issues, and ensure adherence to hotel standards during overnight shifts
- Conduct regular inspections of the property to maintain high standards and address any issues promptly.
Assistant Night Manager
Rendezvous Hotel
08.2022 - 11.2022
- Supported the Night Manager with nightly tasks and, in their absence, ensured the highest level of guest service and maintenance of standards during the overnight period
- Managed the entire hotel and acted on behalf of the General Manager during the Night Manager's absence.
Guest Service Agent
Pan Pacific Hotel
04.2022 - 08.2022
- Facilitated check-in and check-out processes, managed all hotel operations, and conducted night audits and end-of-day procedures
- Provided guests with information on hotel services and ensured an attentive, courteous, and friendly experience.
Heavy Vehicle Driver
TOLL FAST
05.2021 - 10.2021
Team Leader
Westralian Commercial Cleaning Services Pty Ltd
07.2019 - 05.2021
Front Office Manager
Laya Beach Hotel
06.2016 - 07.2019
- Supervised front office staff and ensured the proper completion of front office duties
- Directed front desk, reservations, guest services, and telephone areas, and prepared monthly reports for the front office department.
Receptionist/ Airport Representative /Telephone Operator
Millennium Airport Hotel
11.2012 - 03.2016
- Delivered a friendly welcome and high-quality service to guests, maintaining a professional image and focusing on guest satisfaction
- Greeted passengers, provided information about hotel facilities, and assisted with luggage and transportation
- Provided clear and courteous communication, easing callers and obtaining complete and accurate information.
Housekeeping Attendant
Millennium Airport Hotel
11.2010 - 11.2012
- Cleaned and serviced assigned rooms/areas according to established standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
Education
Certificate III in Commercial Cookery - Hospitality
Stanley College
Perth, WA09.2022
Skills
- Microsoft Office 365
- OPERA Property Management System
- Protel Property Management System
- Strong Communication Skills
- People Management
- Complaint Handling
- Teamwork and Collaboration
Other Information
Australian Manual HR-B & ‘C' Class Driver's License, First Aid Certificate
References
Available upon request
Timeline
Night Manager
Crown Resorts
11.2022 - Current
Assistant Night Manager
Rendezvous Hotel
08.2022 - 11.2022
Guest Service Agent
Pan Pacific Hotel
04.2022 - 08.2022
Heavy Vehicle Driver
TOLL FAST
05.2021 - 10.2021
Team Leader
Westralian Commercial Cleaning Services Pty Ltd
07.2019 - 05.2021
Front Office Manager
Laya Beach Hotel
06.2016 - 07.2019
Receptionist/ Airport Representative /Telephone Operator
Millennium Airport Hotel
11.2012 - 03.2016
Housekeeping Attendant
Millennium Airport Hotel
11.2010 - 11.2012
Certificate III in Commercial Cookery - Hospitality
Stanley College
Similar Profiles
Archer SuttonArcher Sutton
Assistant Manager Front Office at Crown Resorts Metropol & Crown Resorts PromenadeAssistant Manager Front Office at Crown Resorts Metropol & Crown Resorts Promenade
Susan MackaySusan Mackay
Guest Experience Project/Program Manager at Crown ResortsGuest Experience Project/Program Manager at Crown Resorts
Minu GurungMinu Gurung
Table Games Dealer at Crown ResortsTable Games Dealer at Crown Resorts
Prathamesh KadamPrathamesh Kadam
Housekeeping Supervisor at Crown ResortsHousekeeping Supervisor at Crown Resorts
Jan ShawJan Shaw
Night Manager at Taco Time NWNight Manager at Taco Time NW