Summary
Overview
Work History
Skills
Timeline
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Asheesh Mehra

Brisbane,QLD

Summary

Focused leader promoting more than 20 years of expertise successfully working for organizations in a broad base of markets and industries. Highly knowledgeable in planning and implementing budgets, strategic initiatives and employee training programs. Known for exemplary team-building and project oversight skills. Gifted at working with all sorts of personalities. Strategic leader offering skills in growth and leadership. Innovative and enthusiastic leader striving to create successes for organizations while building lasting relationships.

Overview

23
23
years of professional experience

Work History

Managing Director – Growth Markets

Market Maker
12.2021 - Current
  • Focus on and lead large strategic deals only - >US$100 million
  • Look at each deal with a renewed, creative lens to ensure 360-degree value and exponential benefits are delivered to clients as well as Accenture
  • Create and own the WIN strategy across the sales process – orchestrate its creation and lead the execution of the strategy
  • Manage board and C suite relationships at the client end
  • Identify and secure the right teams across Accenture’s mile long and mile deep capability to be able to deliver the best experience to the customer
  • Create the shape of the deal and bring on board the various BU’s to execute
  • Orchestrate the end-to-end cycle of the deal
  • Oversee all negotiations and ensure the right terms are agreed for a win-win outcome
  • Manage deal budgets and ensure all spend is tracked
  • Deal closure and structured handover of all relationships and commitments to the account and delivery teams
  • Vertical and business line agnostic.

Managing Director – Growth Markets

Market Maker
09.2021 - 11.2021
  • Focus on and lead large strategic deals only - >US$100 million
  • Look at each deal with a renewed, creative lens to ensure 360-degree value and exponential benefits are delivered to clients as well as Accenture
  • Create and own the WIN strategy across the sales process – orchestrate its creation and lead the execution of the strategy
  • Manage board and C suite relationships at the client end
  • Identify and secure the right teams across Accenture’s mile long and mile deep capability to be able to deliver the best experience to the customer
  • Create the shape of the deal and bring on board the various BU’s to execute
  • Orchestrate the end-to-end cycle of the deal
  • Oversee all negotiations and ensure the right terms are agreed for a win-win outcome
  • Manage deal budgets and ensure all spend is tracked
  • Deal closure and structured handover of all relationships and commitments to the account and delivery teams
  • Vertical and business line agnostic.

Co-Founder, Group CEO and Board Member

AntWorks
Singapore
06.2015 - 03.2021
  • Conceptualized the idea and founded the company
  • Raised US$6 mil seed capital
  • Brought on board my Co-founder
  • As founder and Group CEO: Company name, Brand, Market positioning, Mission and Vision statements, Product design, Product creation, Corporate Governance, Compliance, Raising capital, Investor management, Sales, Recruitment, M&A
  • Grew the company from 1 to 800 FTE in 5 years
  • Raised a series A and series B from private equity from Japan
  • In 6 years, Build an Intelligent Automation platform which led with machine vision that could read and interpret unstructured date including handwritten documents passing clean data to the RPA BOT that would transport the data to the right location for intelligence to be applied to ensure an outcome is generated and the task/business process closed
  • Built a robust Machine Learning algorithm that made the platform learn quickly using an alternative science called Fractal
  • Grew to a valuation of US$ 500 mil in 2019
  • Got rated in the Top 5 Intelligent Automation Company on various analysts magic quadrants such as Gartner, Forrester, Everest, Horses for Sources, 451 research etc
  • Made 2 acquisitions.

Head of BPO – Asia Pacific, Japan and Middle East

Infosys BPO
Singapore
01.2008 - 06.2015
  • On the BPO Management and Leadership team
  • On the Infosys Australia and Singapore Management Committee
  • Formulate the overall strategy for the region to grow 40%+ PA and ensure successful implementation
  • Meet revenue and profitability targets – top line as well as bottom line growth
  • Maintain healthy profitability
  • Manage P&L for Asia Pacific, Japan and Middle East
  • Manage strategic client relationships at the board level
  • Provide thought leadership to the industry
  • Ensure delivery from our Philippines and China delivery centers – a total of 3500 FTE and growing rapidly
  • Manage overall delivery and ensure contractual commitments are met and centers are profitable and growth is high
  • Maintain OM and NM at the right levels
  • Keep attrition below 35%
  • Meet delivery centre target numbers
  • Grew the business from a low 300K USD base in Jan 2008 to 140 mil USD+ by Jan 2012
  • Successfully acquired the Portland Group – a procurement specialist organization headquartered out of Sydney in Jan 2012
  • Built the Asia Pacific, Japan and Middle East sales and delivery teams ground up
  • Penetrated and grew the BPO portfolio for Infosys from a small revenue base to a multimillion dollar annual revenue base
  • Penetrated through the leading organisations across multiple vertical segments – Banking, Insurance, Mining, Services, Retail to name a few
  • Penetrated the Japanese marketplace and achieved success quickly
  • Created visibility for Infosys BPO in Singapore, China, Hong Kong, Malaysia, Japan, China, Dubai, Bahrain, Qatar
  • Grew the bottom line and top line in multiples
  • Handed over responsibility of the Middle East in Jan 2010 to replicate success like in APAC and Japan
  • Grew the Asian delivery centers to double their size in 6 months
  • Increased net margins by 8.4%
  • Honored with “thought leader of the year” – 2010 by SSON Asia
  • Awarded the people’s choice Award for Contribution to Industry – 2011 - Australasia
  • Been in the media on multiple occasions as well as on the G8/G6 panel in Australia and Singapore in 2010 and 2011.

Vice President Global Sales

Insurance
Chicago, USA
07.2005 - 12.2007
  • Identify and pursue business opportunities in the Insurance sectors for WNS globally with a focus on the North America market
  • Manage P&L for the Insurance business globally
  • Lead the consulting practice for Insurance globally
  • Conceptualize consulting exercises for fortune 500 Insurance carriers
  • Meet revenue and profitability targets – top and bottom line growth
  • Formulate strategies for penetrating into the Insurance segment in North America, Europe and Australasia
  • Manage strategic client relationships
  • Was part of the core IPO team – listed on the NYSE in 2007 – Ticker WNS
  • Built a 90 mil USD business in Insurance in 3 years
  • Responsible for winning the first US - based insurance client for WNS – a 5 year TCV of 150 mil USD
  • Responsible for winning the first Canada - based insurance client for WNS – a 3 year TCV of 60 mil USD
  • Developed a niche product for the Insurance practice that will lead sales thrust in the loss adjusting business
  • Closed the largest Insurance deal for WNS in April 2007 – a 5 year TCV of 220 mil USD.

Associate Vice President

BFSI Business Development
Pune, India
01.2004 - 07.2005
  • Formulate and direct responses to RFP’s and RFI’s
  • Lead diagnostic / consulting initiatives to understand clients businesses and formulate proposals
  • Design profitable and feasible BPO solutions for clients
  • Oversee onshore Transition Management
  • Manage and develop existing Insurance relationships globally
  • Develop market entry / new segment entry strategy
  • Represent the WNS BFSI vertical at global industry conferences
  • Promoted to Vice President
  • Created a strong Solution team with structured methodologies’ and processes
  • Was relocated to Chicago in a front line sales role.

Relationship & Business Development Lead

Banking and Insurance
Orlando
03.2003 - 12.2003
  • Client relationship management
  • New process identification and transition
  • Oversaw inbound, outbound and back office processes
  • Six Sigma implementation and adherence
  • Review pricing and manage P/L on the account
  • Ensure business continuity
  • Delivered a high level of client satisfaction for the overall business management of the process
  • Doubled head count within 4 months of partnership with the client.

Center Head

Intelenet Global Services Ltd
Chennai, India
01.2003 - 03.2003
  • Turnkey set up of the Chennai operations
  • P&L responsibility
  • SLA delivery
  • Recruitment of front-line delivery staff
  • Attrition management
  • Implemented robust MIS tools
  • On site (Client) management of teams
  • Set up the Chennai operations in a record 3 month time period
  • Ensured the pilot project for the 4th largest commercial insurer in the USA was a success and all SLA’s were met
  • Post the success of the above project was promoted to Business Development Lead – Banking & Insurance.

Assistant Manager/Manager Operations

MsourcE / Mphasis
Bangalore, India
01.2001 - 01.2003
  • Managed a 350 FTE in-bound customer service call center, reporting into the Vice President Operations
  • Managing agent and unit productivity
  • Client management
  • Recruitment of associates and team leaders
  • Focus on process improvements
  • MIS and forecasting
  • People development
  • Successfully implemented Six Sigma rigor into the process
  • Reduced AHT by 76 seconds across the operation
  • Developed and installed a home grown scheduling tool.

Skills

  • Sales Leadership
  • Corporate Social Responsibility
  • Mentoring and training
  • Strategic Partnerships
  • Business Planning
  • Operations Management
  • Contract Negotiation
  • Charismatic Leader
  • Media Relations
  • Creativity and Innovation
  • Financial Reporting
  • Investor Relations
  • Organizational Development
  • Partnerships and Alliances
  • Financial Management
  • Cross-functional team leadership
  • Government relations
  • Negotiation
  • Issues Resolution
  • People Management
  • Innovation management
  • Cost Control
  • Customer Retention
  • Data Analysis
  • Budget Development
  • Teamwork and Collaboration
  • Team Leadership
  • Policy/program development
  • Profit and loss accountability
  • Price Structuring
  • Business Management
  • Problem-Solving
  • Analytical Thinking
  • Business Growth Initiatives
  • Sales oversight
  • Self Motivation
  • Continuous Improvement

Timeline

Managing Director – Growth Markets

Market Maker
12.2021 - Current

Managing Director – Growth Markets

Market Maker
09.2021 - 11.2021

Co-Founder, Group CEO and Board Member

AntWorks
06.2015 - 03.2021

Head of BPO – Asia Pacific, Japan and Middle East

Infosys BPO
01.2008 - 06.2015

Vice President Global Sales

Insurance
07.2005 - 12.2007

Associate Vice President

BFSI Business Development
01.2004 - 07.2005

Relationship & Business Development Lead

Banking and Insurance
03.2003 - 12.2003

Center Head

Intelenet Global Services Ltd
01.2003 - 03.2003

Assistant Manager/Manager Operations

MsourcE / Mphasis
01.2001 - 01.2003

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Asheesh Mehra