Results-driven professional with nine years of experience in sales, customer service, and product & pricing management in FMCG and telecom industries. Proven track record in driving revenue growth, expanding market reach, and enhancing customer engagement through data-driven strategies. Passionate about problem-solving and strategic decision-making. Currently pursuing a Master's in Business Analytics to refine expertise in leveraging data for business impact.
Achievement:
Achievement:
Achievement:
Merge of Pricing Platform, Robi Axiata Limited (Nov 2021 – Dec 2021)
Coordinated the seamless integration of a new pricing platform for internet products, ensuring operational efficiency and minimal customer disruption. Spearheaded product development, collaborated with cross-functional teams to define business requirements, and optimized ICMS campaigns. Conducted Pre-UAT and Post-UAT testing, identifying system gaps and ensuring successful revenue booking confirmation. Worked closely with IT, Finance, and Marketing to implement changes smoothly.
4G Project Rollout, Robi Axiata Limited (Jun 18 - Nov 18):
Led the Go-To-Market (GTM) strategy and execution for the 4G network rollout in central region, ensuring seamless market entry, customer adoption, and revenue growth. The project aimed to position Airtel’s 4G services as a superior offering while driving customer migration from 3G and acquiring new users.