Organized and dependable professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Mortgage Broker Assistant
Nectar Mortgages
04.2023 - Current
Assisted in submission of more than 100 loans in less than a year with approval rate of 95%
Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Developed and implemented marketing campaigns to generate new business opportunities resulting in 10% YoY growth.
Participated in industry events and conferences to build relationships, gain market intelligence and develop own skills.
Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
Improved document management systems, resulting in reduced processing times and errors during lending process.
Increased mortgage revenue by effectively cross-selling additional financial products and services to existing clients.
Learned and adapted quickly to new technology and software applications.
Deputy General Manager, Brand & PR
BEXIMCO LPG LIMITED
11.2019 - 02.2023
Took initiative to develop and launch CRM-based marketing resulting in cost optimization by 25% and increase of market penetration by 10%
Developed complete brand book in collaboration with creative agencies and managed implementation of all brand assets in various mediums
Edited and managed all company publications, PR stories, news releases etc.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Managed budget implementations, employee evaluations, and contract details.
Marketing Manager
SAMSUNG ELECTRONICS
09.2018 - 10.2019
Drove integrated marketing communications campaigns for all new Samsung smartphones launched in Bangladesh
Lead successful launch of more than 10 devices over 15 months to deliver 60% growth
Increased Digital Marketing based on data analytics to grow digital engagement by 200%
Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
Managed numerous marketing events and partnerships with external stakeholders
Collaborated with cross-functional teams across India, South Korea and Bangladesh to ensure consistent branding across all company touchpoints and communications channels.
Worked with graphic designers and writers to establish theme and tone for brand communications
Assistant General Manager, Marketing
KAZI FOOD INDUSTRIES LTD.
08.2012 - 08.2016
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Reached market share of 21% in 3 years from launch
Developed and launched approximately 50 outlets across Bangladesh in 1.5 years adding 20% volume to overall business portfolio
Undertook trade marketing to ensure ground level visibility, brand recall and awareness
Researched developing trends to stay updated with new ideas and marketing practices.
PR & Communications Officer
INNOVATIONACT
03.2011 - 11.2011
Made contact and connected with 30+ potential mentors, investors, business experts and speakers to become mentors
Helped with successful management of more than 5 events during the tenure of the program
Internal Sales (Part-time)
FUNNELBACK
11.2010 - 11.2011
Identified & qualified prospective enterprise clients for the proprietary search engine developed by Funnelback to lead them to the next stage of sales
Maintained and managed database of CIOs responsible for the IT divisions of large Australian companies
Education
Master of Science - Information Systems
Australian National University
Canberra, ACT
12.2011
Master of Science - Business
Australian National University
Canberra, ACT
12.2010
BBA - Finance
University of Dhaka
Bangladesh
12.2008
Skills
Branding & Communications
Strategic Marketing
Insights generation
Stakeholder & C-Suite Management
Regulatory Compliance
Credit Applications
Customer Service
Data Entry
CRM Software
Office Administration
Professional Highlights
Successful realignment of Samsung Electronics Bangladesh’s marketing objectives and campaign execution to deliver 60% growth within the span of a year resulting in receiving the Best Brand Award in the category
Building a unique brand proposition for new Liquefied Petroleum Gas (LPG) brand (Beximco LPG) resulting in a rapid growth (8% market share in 5 years) in a market cluttered with more than 20 competitors
Delivering highly effective 360-degree campaigns for consumer food products in the ice cream & frozen food category achieving 20% market share in a span of four years
References
References, prior career history, academic transcripts and other details can be made available upon request.