Summary
Overview
Work History
Education
Skills
LANGUAGE
Certification
Placement Goals
Timeline
CustomerServiceRepresentative

Ashika Khadka

Granville

Summary

Passionate and dedicated Bachelor of Community Services student with a strong commitment to supporting individuals and communities through compassionate and culturally sensitive practices. Eager to apply academic knowledge and interpersonal skills in a practical setting to contribute meaningfully to a placement organization while gaining valuable hands-on experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Woolworths
05.2022 - Current
  • Assisted a diverse range of customers with purchases, demonstrating patience and active listening
  • Handled customer concerns calmly and respectfully, ensuring positive and supportive interactions
  • Maintained a clean, safe, and inclusive environment aligned with health and safety standards
  • Worked collaboratively with colleagues to manage tasks and support smooth store operations
  • Developed strong interpersonal and problem-solving skills in a fast-paced retail setting

Education

Bachelors of Community Service -

Acknowledge Education
Oxford Street, Surry Hills
05-2026

Skills

  • Effective communication and active listening
  • Empathy and cultural sensitivity
  • Case management and support planning
  • Report writing and documentation
  • Conflict resolution
  • Team collaboration
  • Time management
  • Basic understanding of trauma-informed care

LANGUAGE

English
Nepali
Hindi

Certification

  • Working With Children Check – NSW, 2025
  • National Police Check – 2025

Placement Goals

  • To gain practical experience in a real-world community service setting
  • To develop hands-on skills in client support, needs assessment, and service coordination
  • To contribute positively to the organization and learn from experienced professionals

Timeline

Customer Service Representative

Woolworths
05.2022 - Current

Bachelors of Community Service -

Acknowledge Education
Ashika Khadka