Ashika Adhikari
Kogarah,NSW
Summary
.
Offering strong interpersonal skills and natural ability to engage with customers in retail setting, eager to learn and develop in this environment. Brings understanding of inventory processes and sales techniques, along with skills in communication and teamwork. Ready to use and develop organizational and sales skills in retail Assistant role.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Cronulla Fruitland
03.2024 - Current
- Used POS system to process sales
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers, helped locate items , and suggested suitable options.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Stocked items , clearly labelling items, and arranging according to size or colour.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Managed efficient cash register operations.
- Processed transactions accurately, balancing cash registers at the end of each shift.
Customer Service Representative
Dominos Pizza Inc.
11.2023 - 09.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Managed cash register accurately, facilitating smooth transactions for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Processed orders on POS system and accepted cash and charge payments.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Provided feedback on customer preferences, informing adjustments to menu offerings.
Education
Bachelor of Business - Business
Melbourne Institute of Technology
Sydney, NSWSkills
- Customer service
- Active listening
- Critical thinking
- Inventory management proficiency
- Time management capabilities
- POS system operation
Timeline
Customer Service Representative
Cronulla Fruitland
03.2024 - Current
Customer Service Representative
Dominos Pizza Inc.
11.2023 - 09.2024
Bachelor of Business - Business
Melbourne Institute of Technology
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