Ashirali Lalji
Clyde North,Vic
Summary
Sales Consultant and Operations Manager with 7+ years of experience in customer service and team leadership. Drives performance for top brands like Samsung and Telstra, optimizing product layouts and enhancing brand visibility. Proven track record of achieving multiple Sales Member awards and consistently surpassing sales targets. Recognized for strong problem-solving skills, exceptional communication, and steadfast commitment to business success.
Overview
4
4
years of professional experience
Work History
Real Estate Agent
The Apogeez Group
09.2024 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained client relationships through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline home-buying processes for clients.
- Advised clients on market conditions and property value for informed decision-making.
Operations Manager, Samsung Representative and Visual Merchandise Manager
Telstra
09.2022 - 09.2024
- Manage phone and accessory layouts, enhancing visual merchandising and customer engagement
- Lead monthly training sessions, improving staff product knowledge and sales confidence
- Act as Samsung brand ambassador, driving product awareness and customer satisfaction
- Coordinate product launches with comprehensive training, ensuring seamless staff readiness
- Fostered strong team synergy through regular training sessions, ensuring staff confidence in product knowledge and elevating overall customer experience.
Sales Consultant
Telstra
02.2022 - 09.2024
- Drove sales growth and customer satisfaction at Telstra, securing multiple Sales Member of the Month awards and generating positive customer feedback
- Analyzed market trends and customer preferences to tailor product offerings, resulting in increased sales conversions and improved customer retention rates
- Partnered with cross-functional teams to develop and implement innovative sales strategies, enhancing overall store performance and team synergy.
Shift Manager
McDonalds
04.2021 - 03.2022
- Performed a variety of tasks which included planning for ahead each shift, monitoring performance during the shift, taking action to ensure the team was meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help them be prepared for their shift
- Fostered seamless shift transitions through effective communication with team members
- Mentored staff on safety protocols and operational best practices
- Monitored key performance indicators to identify areas for improvement
- Analyzed sales data to optimize inventory management and reduce waste.
Education
Bachelor's in Engineering Majoring in Mechatronics and Robotics -
Swinburne University
Hawthorn11.2026
Certificate IV - Real Estate Practice - Victoria
Entry Education
Online09.2024
Skills
- Marketing and Sales Expert
- Knowledge of Market
- Negotiation Skills
- Time Management and Organization
- Networking
- Emotional Intelligence
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Decision-Making
- Communication Skills
Additionalinformation - Qualificationsachievements
- Currently working on building an IoT system to manage the electricity used by home appliances.
- Built one of the most durable bridges as part of the Engineering Mechanics program, outweighing 98% of all bridges built in the class of 2023.
- Multiple Consultant of the Month Awards for my exquisite sales records. One of the top sellers in the whole of the Telstra Victorian District.
- Hardworking and Dedication award from McDonalds Clyde (As a Shift Manager) in 2021.
References
Available Upon Request
Timeline
Real Estate Agent
The Apogeez Group
09.2024 - Current
Operations Manager, Samsung Representative and Visual Merchandise Manager
Telstra
09.2022 - 09.2024
Sales Consultant
Telstra
02.2022 - 09.2024
Shift Manager
McDonalds
04.2021 - 03.2022
Bachelor's in Engineering Majoring in Mechatronics and Robotics -
Swinburne University
Certificate IV - Real Estate Practice - Victoria
Entry Education
Similar Profiles
NINA SPRAYNINA SPRAY
Business Development Manager at Intracoastal Construction Group and Hydrologic GroupBusiness Development Manager at Intracoastal Construction Group and Hydrologic Group
Nattamon RaposoNattamon Raposo
Associate Veterinarian at Somerville Veterinary Group/ Callanan Veterinary GroupAssociate Veterinarian at Somerville Veterinary Group/ Callanan Veterinary Group
PRASHANT MISRAPRASHANT MISRA
Vice President – Account Growth & NBD at Max Mudra - JV Between The Tribes Group and DDB Mudra From Omnicom (now The Max, a Tribes Group Company)Vice President – Account Growth & NBD at Max Mudra - JV Between The Tribes Group and DDB Mudra From Omnicom (now The Max, a Tribes Group Company)
Seavmey ChipSeavmey Chip
Chef Assistant at Saint Germain CafeChef Assistant at Saint Germain Cafe
Sinke WeshoSinke Wesho
Customer Service Officer at RACVCustomer Service Officer at RACV