Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashish Bhattad

Melbourne,VIC

Summary

  • As a strategic software implementation and delivery lead, I consider myself an industry expert, with immense passion for expanding knowledge of technology and business operations. I am a technical connector, collaborator and communicator with a strong bias towards user empathy and constantly drive towards understanding problems before identifying solutions.
  • In my next role, I see myself operating as a trusted Project Partner in successfully delivering customer strategy using smart, scalable technology and solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Salesforce Project Delivery Lead/Consultant

2 Cloudnine Pty Ltd
10.2020 - Current
  • Collaborate with clients to understand their business requirements and objectives, translating them into effective Salesforce solutions
  • Conduct thorough business process analysis and requirement gathering sessions to identify pain points, process improvements and customization needs
  • Design and document comprehensive solution architectures, process flows, and data models to align with client goals
  • Lead end-to-end implementation of Salesforce projects, ensuring successful delivery within scope, budget and timeline
  • Customize Salesforce objects, fields, layouts and workflows to meet specific client requirements
  • Work closely with technical team to implement custom code solutions and integrations
  • Design and implement data migration strategies to ensure transition to Salesforce
  • Develop and deliver comprehensive end user training programs to ensure successful adoption of Salesforce solutions
  • Act as a subject matter expert in Salesforce, providing guidance to clients and internal teams on best practices and emerging trends
  • Quality assurance of enhancements, testing and assisting the business with UAT
  • Manage implementation tasks across multiple clients and internal projects
  • Ensure completed work is properly documented for client acceptance
  • Update implementation templates and related artifacts to ensure continuous improvement of materials and to incorporate lessons-learned from facilitated post-Implementation reviews
  • Provide suggestions on products, issues, and procedures to refine the implementation customer experience
  • Play key roles in pre-sales activities, including presentation, requirement analysis and scoping discussions.

Kronos System Analyst

Chemist Warehouse Pty Ltd
10.2017 - 10.2020
  • Software)
  • Collaborate with HR, payroll and IT team to gather and analyze business requirements for Kronos Workforce Management system
  • Configure Kronos modules to meet business needs, including timekeeping, scheduling and absence management
  • Implementation of Kronos modules, work closely with stakeholders to ensure successful adoption and integration
  • Develop and maintain Kronos configurations, user profiles, pay rules and integration with Pay Global(MYOB)
  • Design and implement custom reports to provide actionable insights for business decision making
  • Troubleshoot and resolve Kronos system issues, partnering with IT support to ensure system availability and performance
  • Provide end user training and support, empowering employees and managers to effectively use the Kronos system
  • Participate in testing and validation of system upgrades and enhancements, ensuring minimal disruption to operations
  • Check Interface results in Kronos, analyse the errors and update the interface file

Payroll and HR Client Services Consultant

ADP Pty Ltd
02.2016 - 10.2017
    • End to end management of payroll implementation for 10 clients, with staff headcount of approximately 20,000
    • Set up pay codes, pay rules, transfer accruals and conduct testing of systems and process prior to go-live date
    • Review new payrolls for compliance and address any non-compliance issues within implementation process
    • Calculate and process all salary and wages (including back pay/bonuses), leave accruals and entitlements, termination payments, superannuation, PAYG and statutory deductions in accordance with statutory requirements
    • Client training,coaching and development
    • Provide HR advise, direction and consultation to the business
    • Establish and maintain long-term relationships with the key client contacts
    • Educating clients in understanding and interpreting ADP payroll reports

Procure to Pay

Broadspectrum Ltd
11.2015 - 02.2016

Payroll Lead

ADP Pty Ltd
07.2011 - 07.2012
  • Responsible and accountable for the end to end payroll process for up to 200 employees and 80 subsidiaries
  • Performing payroll reconciliation
  • Ensuring legal compliance with payroll legislative requirement
  • Collaborating with executive team to represent payroll division/ participate in executive meetings and deliver report/presentations

Education

Master of Accounting and Financial Management -

La Trobe University
Melbourne, VIC
07.2014

Skills

  • Business Process Analysis and Mapping
  • Solution Design and Architecture
  • Project Management and Team Leadership
  • Data Migration and Integration Strategies
  • Apex, visualforce and lightning components
  • Requirement Gathering and Documentation
  • User Training and Adoption
  • Strong Communication and Interpersonal Skills

Certification

Certified Salesforce Administrator

Certified Business Analyst


In Progress:

Salesforce Platform App Builder



SOFTWARE SKILLS


  • Salesforce
  • KRONOS/ Workforce Central
  • ADP - Payroll software
  • PayGlobal (MYOB)
  • Jira
  • Quip
  • NetSuite
  • Xero



Timeline

Salesforce Project Delivery Lead/Consultant

2 Cloudnine Pty Ltd
10.2020 - Current

Kronos System Analyst

Chemist Warehouse Pty Ltd
10.2017 - 10.2020

Payroll and HR Client Services Consultant

ADP Pty Ltd
02.2016 - 10.2017

Procure to Pay

Broadspectrum Ltd
11.2015 - 02.2016

Payroll Lead

ADP Pty Ltd
07.2011 - 07.2012

Master of Accounting and Financial Management -

La Trobe University

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Ashish Bhattad