Ashish Kumar Jha

1. Collaborating with stakeholders to identify, gather, and document business requirements (Conducting workshops, research to understand the business needs)

2. Translating gathered requirements into clear, concise, and detailed documentation.

3. Collaborating with technical teams and architects to design and evaluate potential solutions that address the business requirements.

4. Making recommendations for enhancing efficiency, productivity, and quality through technology or procedural changes.

5. Actively participating in cross-functional teams, collaborating with stakeholders and subject matter experts to achieve project objectives.

6. Offshore and Onshore co-ordinations related to queries and requirement clarifications.

7. Creating Design documentation for different functionalities.

8. Working on estimation of the different modules.

9. Working with PO's to define and streamline the business processes and advise best solution related to duckcreek.

• Delivering milestones like state rollouts and new feature rollouts
• Designing complex modules like ACH/NACHA payments and rejections for payments
• Working with document management system to integrate with Duck Creek core system
• Performing policy billing integration and reconciliation overview
• Handling base upgrades and approach for deployments
• Collaborating with onshore client team for designing workflow and technical documents
• Managing complex defects/production defects and fixes.
• Designing solutions for complex module like payment integration with major banking units .
• Designing complex solution for re-triggering of the failed transactions and multi system reconciliation processes.

• Worked as onshore and offshore coordinator for all the requirement clarifications and task assignments
• Stabilized the environment and enabled the test phases to complete testing on time
• Conducted various workshops for gathering information and giving demos of the existing product
• Implemented complex changes to resolve roadblocks for the business for moving forward
• Estimated work and demand efforts
• Participated in defects/change request triage meetings with the client to finalize the priority and the timelines
• Created functional design documents and technical Documents based on client requirements
• Introduced tools to reduce the inflow of the number of incidents in the system
• Worked on various complex parts of Billing such as Commission, EFT payments and Out of Sequence processing in the Billing system
• Defined best practices for project support and documentation.

• Completed the DCT Author Boot camp Assessment for Policy and Billing
• Designed the implementation approach for Duck Creek using DCT core knowledge
• Worked on: Rating (for 4 products), Complex Pages, Transact, User admin, Notifications, custom request, Tasks, Business Rules, SQL transformation (XSLT), Building Manuscript Hierarchy and the Level 1 Forms
• Worked on the user admin scripts, xslt scripts and Sql scripts added privileges for different roles, by modifying the script and which was further used in deciding the correct context for given user login
• Assisted in billing area as well to integrate the data flow between Policy to Billing
• Prepared Design Documents and set the initial implementation approach
• Developed the Design documents and implement the desired functionality using author tool with a best suitable approach
• Tools used: Trace Monitor, Example Until, TSV Debugger, TSV Viewer, Example Debugger, TransXML, Example Until belt, TFS
• Gained functional knowledge related Medical Professional Liability and Commercial lines auto while working on many complex assignments
• Involved in multiple brainstorming sessions with the onshore counterparts and BAs to finalize on the best possible solution to save efforts and estimates in turn optimizing the system functionality
• Led and conducted technical reviews for peers and suggested the best possible solutions for bugs/defects, resolving them within the predefined timelines.