Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ashish Lama

Ashish Lama

Adelaide,SA

Summary

Dedicated and adaptable customer service professional with experience in retail, disability support, and cleaning. Proven track record of providing exceptional service, working collaboratively to achieve sales targets, and maintaining high standards of quality and safety. Possess excellent communication skills, flexibility, and a strong work ethic.

Overview

2
2
years of professional experience

Work History

Support Worker

JTI Disability Services Pty Ltd
Kathrine , NT
12.2023 - Current
  • Provide individualized support to clients with disabilities, promoting independence and inclusivity.
  • Assist with daily living tasks, personal care, and mobility assistance as needed.
  • Develop and implement personalized support plans to meet clients' unique needs and goals.
  • Collaborate with healthcare professionals and family members to ensure comprehensive care.
  • Maintain a safe and respectful environment, adhering to company policies and procedures.

Produce Team Member

Woolworths
Kathrine, NT
01.2023 - Current
  • Receive, store, and rotate produce to ensure freshness and quality.
  • Maintain a clean and organized produce department.Assist customers with produce selection, handling, and bagging.
  • Restock shelves and displays to ensure adequate inventory.
  • Collaborate with team members to achieve sales targets and store goals.
  • Provide excellent customer service and respond to customer inquiries.

Cleaner

Kathrine Cleaners
Kathrine, NT
09.2023 - 08.2024
  • Maintain high cleaning standards with attention to detail.
  • Utilised physical stamina to lift, push, and pull cleaning equipment and supplies- Work effectively in team settings and adapt to fast-placed environments.
  • Apply basic knowledge of cleaning procedures and protocols.
  • Collaborate with team members to ensure efficient cleaning and maintenance operations.
  • Provide exceptional customer service, responding promptly and professionally to customer inquiries and concerns.

Customer Service Representative

OTR (On The Run)
Kathrine, NT
04.2023 - 12.2023
  • Provided exceptional customer service to patrons in a fast-paced retail environment.
  • Managed cash register transactions, handled customer payments, and maintained accuracy with cash handling.
  • Responded to customer inquiries, resolved issues, and addressed concerns in a timely and professional manner.
  • Maintained a high level of product knowledge to effectively assist customers and answer questions.
  • Worked collaboratively with team members to achieve sales targets and store goals.
  • Demonstrated flexibility and adaptability in a dynamic and fast-paced environment.

Frontline Customers Service

Woolworths
Kathrine, NT
01.2023 - 08.2023
  • Provided exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Operated cash registers, processed transactions, and maintained accuracy with cash handling.
  • Maintained a high level of product knowledge to effectively assist customers and answer questions.
  • Worked collaboratively with team members to achieve sales targets and store goals.
  • Demonstrated flexibility and adaptability in a fast-paced retail environment

Education

Humanity

+2 Sarsawati Kunj Secondary School

Skills

  • Excellent communication and customer service skills
  • Strong teamwork and collaboration abilities
  • Adaptable and flexible with a strong work ethic
  • Attention to detail and ability to multitask
  • Basic knowledge of retail, disability support, and cleaning procedures
  • Ability to work effectively in fast-paced environments
  • Strong problem-solving and conflict resolution skills

Referees:

Mr Harley Chapman

Produce Manager, Woolworths Kathrine, NT

M: 0425 255 330

E: Harleychapman93@hotmailcomau

Mrs Lina Pamangin

Frontline Manager, Woolworths Kathrine, NT

M:0449 647 205

Mr Subodh Gajurel

OTR Manager, OTR Kathrine, NT

M: 0409820471

E: gajurelsubodh1997@gmailcom

Mr Pradip Aryal

JTI Disability Manager, Kathrine, NT

M: 0424 920 178

E: pradiparyal1111@gmailcom

Mr Bikram Pokharel

Kathrine Cleaners Manager, Kathrine, NT

M: 61 415 208 132

E: pokharelbikram9@gmailcom

Timeline

Support Worker

JTI Disability Services Pty Ltd
12.2023 - Current

Cleaner

Kathrine Cleaners
09.2023 - 08.2024

Customer Service Representative

OTR (On The Run)
04.2023 - 12.2023

Produce Team Member

Woolworths
01.2023 - Current

Frontline Customers Service

Woolworths
01.2023 - 08.2023

Humanity

+2 Sarsawati Kunj Secondary School
Ashish Lama