ASHISH PANTHI
Windsor,QLD
Summary
Friendly candidate with passion for providing excellent customer service and facilitating client satisfaction. Hardworking and flexible individual who is able to represent the company of employment with professionalism, courtesy and compassion to clients, families and the public.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospitality Team Member
Wesley Mission Queensland
2021.10 - Current
- Contribute to menu planning to meet resident's needs and preferences.
- Always Acting to protect rights of residents, including confidentiality, privacy, individual choice and decision making.
- Managing High Volume Dining.(25-30 Resident)
- Preparation, presentation and serving of high-quality food and meals to residents in accordance with food safety legislation.
- Demonstrating respect, friendliness and willingness to help residents wherever needed.
Fresh Service Team Member
Woolworths
2022.11 - Current
- Improved inventory accuracy by diligently restocking shelves and ensuring correct product placement.
- Enhanced store presentation by maintaining clean and organized shelves.
- Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
Team Leader at
Motto Motto Japanese Kitchen
2020.02 - 2022.10
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Communicating deadlines and sales goals to team members.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Trained and mentored new employees.
Certificate III Placement
Multicap
2024.02 - 2024.03
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Worked well in a team setting, providing support and guidance.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Education
Master of Professional Accounting -
Holmes Institute
Brisbane, QLDMaster of Business Administration -
Holmes Institute
Brisbane, QLDBachelor of Arts - Travel and Tourism Management
University of Delhi
New DelhiSkills
- Emotional Support
- Patience
- Critical Thinking
- Attentive Service
- Complex Problem-Solving
- Reliability
- Safe Food Handling Practices
- Team Work
Certification
Certificate III in Individual Support,
Australia Wide Training Institute, Brisbane QLD
Languages
English
Full Professional
Hindi
Native or Bilingual
Nepali
Native or Bilingual
Spanish
Limited Working
References
- Surakshya Dhakal
Registered Nurse
Wesley Mission Queensland
Phone: 0452543843
- Yuju Shrestha
Disability Support Worker
Wesley Mission Queensland
Phone: 0406744610
Timeline
Certificate III Placement
Multicap
2024.02 - 2024.03
Fresh Service Team Member
Woolworths
2022.11 - Current
Hospitality Team Member
Wesley Mission Queensland
2021.10 - Current
Team Leader at
Motto Motto Japanese Kitchen
2020.02 - 2022.10
Master of Professional Accounting -
Holmes Institute
Master of Business Administration -
Holmes Institute
Bachelor of Arts - Travel and Tourism Management
University of Delhi
Certificate III in Individual Support,
Australia Wide Training Institute, Brisbane QLD
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