Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Generic
ASHISH SHRIVASTAVA

ASHISH SHRIVASTAVA

Sydney,NSW

Summary

Seasoned Business Development Manager with 18+ years relevant experience in sales customer service, partner management and business development, specializing in SaaS, PaaS, Telecom, and ITES retail technology. Proven track record of developing strategic business plans, cultivating client relationships, and exceeding revenue targets. Strong communicator with exceptional negotiation skills. Recognized for leadership acumen and steering significant business transformations.

Overview

18
18
years of professional experience
1
1

Prince 2 Agile Project Management

1
1

NLP Practitioner

1
1

Yoga and Meditation at work for improving productivity

Work History

APAC Business Lead

Compusoft Advisors
10.2023 - Current
  • Developed and implemented strategic business development plans to enhance Microsoft D365, ERP, and Azure solutions in the APAC market
  • Cultivated relationships with key stakeholders and partners, driving successful project implementations and adoption
  • Conducted market research to stay informed about trends and technologies relevant to the retail sector
  • Delivered compelling presentations to prospective clients, securing new business, and fostering long-term partnerships.

Relationship Manager – APAC

Deloitte
03.2023 - 10.2023
  • Led business development efforts to enhance Delivery Centre adoption, driving revenue growth across APAC, India, and the US
  • Developed strategic relationships with internal and external partners, identifying opportunities for business expansion
  • Prepared and presented proposals to stakeholders, ensuring alignment with client needs and industry trends
  • (Contract)

Regional Program Manager – APAC

The Annet Group
09.2022 - 03.2023
  • Spearheaded client relationship management for SaaS and ERP solutions across the APAC region, enhancing service delivery and market presence
  • Conducted market analysis and identified opportunities for product penetration and revenue enhancement
  • Negotiated contracts and managed all commercial transactions to secure profitable business deals
  • (Contract)

National Business Development and Customer Relationship Manager

CovaU Energy
02.2018 - 08.2022
  • Drove revenue growth through strategic account management and relationship development within the energy sector, paralleling retail technology objectives
  • Collaborated with marketing to develop targeted campaigns and product launches, aligning with business development goals
  • Attended industry events to promote solutions and expand professional networks, enhancing company visibility and market reach

Head of Operations and Project Service Delivery

Thapar Industries (Avantha Foundation)
Pune,India, Maharashtra
09.2015 - 11.2017

Planned and executed multiple projects worth 100Mn USD for clean energy, health delivery, sustainability, and capacity building.

Lead the operations, advocacy, and business development of successful campaigns and programs targeting economically disadvantaged groups nationally through a cross-functional team of 200 SMEs, 100 NGO team frontline workers, and over 150 fellowship recruits.

Innovative approach to design and lead operations for the largest and most successful sustainable project through multiple national teams in close partnership with the state government, elected representatives, and corporate MNC to improve governance and economic development indirectly affecting 500 Mn population across targeted states.

Reorganized the existing system to make it work more efficiently through innovative and out-of-the-box ideas.

Personally instrumental in bringing $100 million worth collaboration from Bill and Melinda Gates Foundation and other channels.

Global Enterprise Consultant – (Telecom Vertical)

Tech Mahindra Ltd
Pune,India, Maharashtra
06.2014 - 07.2015

Lead Telecom Business Vertical to grow revenue by increasing product and service penetration across EMEA and APAC markets for large global telecom companies via SaaS, PaaS, OSS, BSS platform, and BPO service offerings.

· Business development with proactive customer engagement through cross functional teams, offering tailor made SaaS proposals including body shopping (BPO service offering - setup including recruitment, training, retention, and operations for Global Telecom Operators across APAC and Americas.

Lead sales proposal for BPO service (body shopping solutions) offerings for telco customer accounts across multiple domains.

Lead media planning, vendor/OEM partnerships, implementations, and provide strategic inputs in selected proposals to best fit.

Requirement for global accounts. Devise GTM and commercial modeling, sales planning, and monitor sales engagement.

Least cost to enhance revenue and profitability of the SaaS projects.

Recognition as Best Team Manager for telecom products, 2015.

National Business Development Manager

Globacom Ltd
Lagos,Nigeria, Lagos
09.2011 - 05.2014

Lead the operations for growth of Glo Business service (voice, data, and new products). Manage P&L worth $112 million in annual revenue for B2B customers across all business verticals in Nigeria, Ghana, and Benin markets.

Head sales and marketing operations with multilingual marketing campaigns and product offerings across Nigeria, Ghana, and Benin for large enterprise accounts for all industry verticals, including media, banking, manufacturing, IT, government, etc.

Head media planning ATL/BTL with external media agencies to enhance media coverage, including product launch plans and marketing campaigns, through cross-functional teams across Nigeria, Ghana, and Benin.

Recruit, train, and lead cross-cultural and cross-functional team of 250 plus direct and channel sales and marketing teams.

# Awarded Best Regional Manager for increasing post-pay business revenue by 20% to 112 Mn USD annually in 2014 (Re-organized the existing system through new suggestions and processes to make it work more efficiently for customers).

Senior Sales Manager

Airtel
Indore/Mumbai/Delhi, India
09.1997 - 09.2011

Manage to enhance all Airtel products, services, contracts, and OEM collaborations worth 125 Mn USD annually for Enterprise B2B category customers, including Global, Named, and National accounts across all business verticals and the national market in India.

Head of New Product Development - Lead a 100-member cross-functional team to set up NPD operations, including product penetration, product launch and planning, media coverage, sales, and marketing plan nationally.

Lead team of product managers on revenue growth and market penetration (existing and new) for the Enterprise Business Unit, by managing and further growing a revenue portfolio worth 125Mn USD per annum with an average 10% YoY growth plan.

Won Airtel President's Club Award (High Achiever) as Regional Sales Manager with the highest Gallup score as Team Manager for 3 years – responsible for team motivation, customer service through Gallup 360-degree feedback.

  • Developed and implemented sales strategies to increase profits and expand market share.
  • Conducted weekly meetings with the sales team to review performance, goals and objectives.
  • Monitored customer feedback to identify areas of improvement in products and services.
  • Created reports on customer satisfaction, sales forecasts and product launches.

Education

Executive Post Graduate Certificate Program - Management

Indian Institute of Management
Indore

MBA -

International Institute of Professional Studies
India

Skills

  • Strategic Business Development and Sales Planning
  • Client relationship cultivation and stakeholder management
  • Market Research and Competitive Analysis
  • Presentation and Proposal Development
  • Contract Negotiation and Deal Closure
  • Performance Metrics Monitoring and Continuous Improvement
  • Collaboration with marketing teams for targeted campaigns
  • Proficiency in CRM software and Microsoft Office Suite
  • Stakeholder Management
  • Project Planning
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Time management abilities
  • Professional Demeanor
  • Attention to Detail
  • Relationship Building
  • Conflict Resolution
  • Team Collaboration
  • Analytical Skills
  • Experience in leadership
  • Business Development
  • Problem-solving aptitude
  • Strategic Planning
  • Sales Strategies
  • Crisis Management
  • Resource Allocation
  • Data Analysis
  • Sales Forecasting
  • Self Motivation
  • Active Listening

Certification

Prince2 Agile Certified Practitioner (Project Management)

Affiliations

  • UNICEF - Volunteer
  • Art of Living - Volunteer
  • Monika's Doggie Rescue - Volunteer

Accomplishments

  • President Club Member - Super Achiever
  • Train the Trainer - SPIN and SPARTA sales techniques
  • Process Improvement - Yellow belt

Timeline

APAC Business Lead

Compusoft Advisors
10.2023 - Current

Relationship Manager – APAC

Deloitte
03.2023 - 10.2023

Regional Program Manager – APAC

The Annet Group
09.2022 - 03.2023

National Business Development and Customer Relationship Manager

CovaU Energy
02.2018 - 08.2022

Head of Operations and Project Service Delivery

Thapar Industries (Avantha Foundation)
09.2015 - 11.2017

Global Enterprise Consultant – (Telecom Vertical)

Tech Mahindra Ltd
06.2014 - 07.2015

National Business Development Manager

Globacom Ltd
09.2011 - 05.2014

Senior Sales Manager

Airtel
09.1997 - 09.2011

Executive Post Graduate Certificate Program - Management

Indian Institute of Management

MBA -

International Institute of Professional Studies
ASHISH SHRIVASTAVA