Ashish Yadav
Sydney,NSW
Summary
At Infosys BPM, as a Team Lead, I excelled in fostering a positive work environment and enhancing team performance through effective coaching and mentoring. My leadership significantly contributed to performance improvements, leveraging skills in customer focus and performance monitoring to drive results and model professionalism.
Overview
14
14
years of professional experience
Work History
Team Lead
Infosys BPM
06.2010 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Responsible Conduct of Gambling - Responsible Conduct of Gambling
Vigil Training College
Parramatta, NSW06.2024
Responsible Service of Alcohol - Responsible Service of Alcohol
Vigil Training College
Parramatta, NSW06.2024
CPP20218 Certificate II in Security Operations - Security Operation
Vigil Training College
Parramatta, NSW05.2024
HLTAID009 Provide Cardiopulmonary Resuscitation - CPR
Vigil Training College
Parramatta NSW04.2024
HLTAID011 Provide First Aid - First Aid
Vigil Training College
Parramatta NSW04.2024
Bachelor of Commerce - Accounting
Kanpur University
Kanpur05.2005
Skills
- High Impact Communication Skills, Verbal and Written
- Risk Assessment
- Security Protocols
- Conflict Resolution
- Emergency Response
- Data Protection
- Information Security
Timeline
Team Lead
Infosys BPM
06.2010 - Current
Responsible Conduct of Gambling - Responsible Conduct of Gambling
Vigil Training College
Responsible Service of Alcohol - Responsible Service of Alcohol
Vigil Training College
CPP20218 Certificate II in Security Operations - Security Operation
Vigil Training College
HLTAID009 Provide Cardiopulmonary Resuscitation - CPR
Vigil Training College
HLTAID011 Provide First Aid - First Aid
Vigil Training College
Bachelor of Commerce - Accounting
Kanpur University
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