Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

Ashjna Stevens

Summary

Reliable and enthusiastic worker that is focused on providing professional service and support to every office visitor. Goal driven with experience in managing a busy reception area and multi-line telephone systems. Work well as part of a team and communicate promptly with staff and customers.

Keen and very willing to build up my knowledge, skills, and experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Assistant Manager

BIG4 Denmark Ocean Beach Holiday Park
10.2022 - 01.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Confirmed bookings, communicated with clients, and updated client records
  • Answered phones promptly and responded to email inquiries
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
  • Provides support to customers as needed to amend or cancel reservations
  • Ordered office and shop supplies and kept office stocked with needed resources to operate smoothly
  • Managed daily data entry and kept office information accurate and up-to-date
  • Assisted with onboarding of new employees.

Barista

Bibbulmun Cafe
03.2021 - 08.2022
    • Created wide variety of hot and cold drinks
    • Cleaned counters, machines, utensils and seating areas daily
    • Handled cash register and EFTPOS machine
    • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Pharmacy Assistant

Denmark Pharmacy
06.2021 - 11.2021
  • Merchandised over-the-counter goods and rotated stock
  • Received incoming supplies and stocked in correct location on floor and in dispensary
  • Filled prescriptions from customers in person and over the phone

Retail Worker

City Beach
08.2019 - 01.2021
  • Restocked floor with current merchandise and displayed it aesthetically
  • Priced and rearranged sale merchandise
  • Organised shelves, racks and bins for optimal appearance
  • Greeted customers at register, handling cash and EFTOPS as well as customer returns and complaints

Crew Member

McDonald's
03.2018 - 01.2020
    • Worked front counter, drive-thru and other areas
    • Took orders, prepared meals and collected payments
    • Kept food preparation area, equipment and utensils clean and sanitary

Education

High School Diploma -

Denmark High School
Denmark, WA
10.2021

Grace Christian School
Bunbury, WA
11.2020

Skills

  • Efficient time management and organisational skills
  • Proficient in use of RMS, Excel, Outlook and Word
  • Team orientated and able to work independently
  • Ability to prioritise and work well in high pressure situations
  • Keen understanding of guest expectations and customer service expectation
  • Firsthand customer service
  • Managing Cash Register and EFTPOS

Certification

Certificate IV Preparation for Nursing

Basic Health Care Certificate lll

Current Basic First Aid

Smart Move Retail Module

Smart Move Health and Community Service Module

Referees

Megan Spencer

Position: Park Manager

Company: BIG4 Denmark Ocean Beach Holiday Park

Mobile: 0497 093 685


Indi Padbury-Spencer

Position: Assistant Park Manager

Company: BIG4 Denmark Ocean Beach Holiday Park

Mobile: 0413 660 089




Timeline

Office Assistant Manager

BIG4 Denmark Ocean Beach Holiday Park
10.2022 - 01.2024

Pharmacy Assistant

Denmark Pharmacy
06.2021 - 11.2021

Barista

Bibbulmun Cafe
03.2021 - 08.2022

Retail Worker

City Beach
08.2019 - 01.2021

Crew Member

McDonald's
03.2018 - 01.2020

High School Diploma -

Denmark High School

Grace Christian School

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Ashjna Stevens