Ashlea Glanville
Rutherford,NSW
Summary
My goal is to obtain permanent full-time or part-time employment in a workplace that fills me with a sense of pride and passion. I value a friendly workplace that encourages growth through help and support and strive to be a part of that positive environment.
I am a results-driven retail management professional determined to exceed company sales goals. I am forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. I often get great feedback from staff, customers and higher management regarding my management and sales skills and general attitude.
Overview
15
15
years of professional experience
Work History
Store manager
Smiggle
09.2022 - Current
- As a store manager at Smiggle I have been in charge of a small team of 6
- Since being in this role I have achieved record shrink and sales results for the company through my management skills of applying sales techniques and loss management control throughout the workplace and with my team
- I am continuing to build my management skills but have received high praise throughout my time from many higher levels of management across all aspects of the business.
- Managed inventory control, cash control, and store opening and closing procedures.
Store manager
Caltex/Ampol
01.2022 - 09.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assistant manager
Caltex/Ampol
01.2021 - 12.2021
Team member
Caltex/Ampol
10.2019 - 12.2020
Secretary/Function assistant
Grinners catering Newcastle/Lake Mac
12.2013 - 07.2019
- During my time at Grinners I developed skills in the kitchen and in the office as an assistant to the business owner
- In the office I learned how to order stock and manage accounts, liaise with customers and manage schedules and staff for functions
- I also helped design a modern website and managed business social media accounts which increased business and profit
- In the kitchen I was responsible for cooking and cleaning for functions up to 1000 people.
Console operator
Metro Petroleum Fennell Bay
08.2012 - 06.2014
- As a console operator at Metro my main duties were serving customers, filling stock, placing orders and gas cylinder decanting.
Kitchen hand/Waitress
Blackalls Park Takeaway/Raj Mahal Indian Restaurant/Serenity Café/The Courtyard Café
01.2009 - 01.2012
- During my employment within hospitality businesses, I learned how to be a kitchen hand and run front of house
- I developed money handling and customer interaction skills.
Education
Bachelor of Science - Marine Science and Sustainable Resource Management
The University of Newcastle Australia
12.2021
Open Foundation -
The University of Newcastle Australia
01.2014
Skills
- Ability to lead a diverse team of people by understanding individual needs and wants
- Excellent at achieving personal KPIs
- Great listening and communication skills
- Very observant and attentive with excellent attention to detail
- Great at following any given instruction or work without instruction
- Drive to push myself to accomplish any task
- Learns new skills quickly
- Always willing to undertake new tasks and have been termed
- A ‘jack of all trades’ on many occasions in the workplace
- Confident in using office programs and technology
- Interest and willingness to learn about the logistics of business
- Very good at multi-tasking
- Excellent customer interaction skills
- Excellent numeracy and literacy skills
Licenses Certificates
- Food Safety Supervisor (Valid until 2023)
- Unrestricted Australian Driver’s License 20413220
- White Card 10651522
- RSA/RCG CCH10922662
- Provide First Aid (attained 2019)
References
- Carolyn and John thoroughgood, former owners of grinners catering, 0417696323, 0412684381, no longer operating
- Josh patch, loss prevention manager/ previous regional manager at smiggle, 0423679506
- Kellie evans, manager swansea AMPOL-Trainer for Assistant Manager Role, 0403006932
Timeline
Store manager
Smiggle
09.2022 - Current
Store manager
Caltex/Ampol
01.2022 - 09.2022
Assistant manager
Caltex/Ampol
01.2021 - 12.2021
Team member
Caltex/Ampol
10.2019 - 12.2020
Secretary/Function assistant
Grinners catering Newcastle/Lake Mac
12.2013 - 07.2019
Console operator
Metro Petroleum Fennell Bay
08.2012 - 06.2014
Kitchen hand/Waitress
Blackalls Park Takeaway/Raj Mahal Indian Restaurant/Serenity Café/The Courtyard Café
01.2009 - 01.2012
Bachelor of Science - Marine Science and Sustainable Resource Management
The University of Newcastle Australia
Open Foundation -
The University of Newcastle Australia
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