Ashlee Brookes

Efficiently optimize and oversee CEO’s executive requirements while serving as a reliable conduit between the Executive Leadership Team and external stakeholders.

• CEO Diary and inbox management - responding to emails, prioritisation of actions and requests, and escalation as required
• Detailed travel management - domestic and overseas including exhibition and conference attendance and travel logistics
• CEO expense management
• Draft, review and send communications on behalf of the CEO ensuring clarity and professionalism
• Reporting, agenda management, follow up on action items
• Provide valuable support on various leadership projects including incentive programs and new policy roll-outs
• Collaborate with project teams on tender bid preparation and submissions, liaising with global business development teams, facilitating policy development, conducting workshops, and managing all related RFP documentation
• Excel in event planning, orchestrating workshops, strategy days, conferences and team social events with precision and creativity
• Manage head office operations - liaison with building manager, oversight of head office business accounts, updating office floor plans, and organising staff events
• Maintain and update company documents via ASIC regulatory portal, collaborating closely with the CSO and CFO for regulatory compliance

Provided EA support to Partners and Directors across various practice areas including internal & external resourcing, Risk Advisory & Real Estate teams.

• Complex diary management, gatekeeping
• Coordinate extensive travel arrangements, including international trips and team offsites
• Handle intricate monthly billing processes, client reporting, and debtor management
• Manage files efficiently, draft engagement letters and documents
• Actively involved in the Client Listening project team - overseeing end to end coordination of sessions for the national team
• Business development support - slide pack preparation for proposals and presentations, scheduling client workshops and planning client events
• Provide support for new starters - communications and support with HR team, facilitating quarterly live onboarding sessions
• Training and mentorship of new EA’s

Client management

• Client consultation, providing customer service and liaison with all suppliers
• CRM management, reporting
• Invoicing

Project & Event Management

• Planning and tracking event milestones, event budget management
• Event concept and proposal creation
• Supplier sourcing, meetings, venue inspections

Personal Assistance

• Assistance to director – drafting correspondence, conducting research, weekly conference calls