Ashlee Carr
Portland,VIC
Summary
Reliable individual with experience working at Airbnb and bed & breakfast accommodations.
Brings reliable and well-developed skills as a guest room attendant. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every guest a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong work ethic, works well in a team and adept at working effectively unsupervised and quickly mastering new skills. Easy laid back personality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hairdressing & Beauty Therapy
Self employed
Portland, Victoria
03.2023 - Current
- Performed receptionist duties such as answering phones, booking appointments and managing the salon schedule.
- Cleaned up after each client ensuring that all tools were properly sanitized before being put away.
- Managed cash register transactions accurately.
- Ordered supplies from vendors as needed.
- Kept records of customer visits for future reference purposes.
- Attended to customer inquiries promptly and professionally.
- Suggested additional services based on individual needs of each client.
- Maintained a clean work environment by sweeping floors, washing towels, sanitizing equipment and disposing of trash.
- Created attractive displays to promote retail products sold within the salon.
- Assisted with cutting, styling, colouring and highlighting of hair.
Bookkeeping Assistant
Samuel Beard
Portland, Victoria
11.2022 - Current
- Calculated payroll checks based on hours worked, taxes, insurance premiums.
- Reconciled account balances with general ledger entries on a regular basis.
- Maintained confidentiality of sensitive financial information at all times.
- Monitored accounts to ensure payments are up to date.
- Maintained sales records with payment details and invoices.
- Prepared invoices and monitored accounts to ensure timely payments.
- Processed payroll for employees, including calculation of hours, tax deductions, and issuing of paychecks.
Room Attendant
Gavin Carr - Seaview lodge
Portland, Victoria
07.2023 - 02.2024
- Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
- Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Greeted guests warmly upon arrival at the hotel and provided assistance with luggage when necessary.
- Folded laundry items such as sheets and towels according to established standards.
- Managed linen cart by keeping neat and organized.
- Prepared checklists for daily assignments ensuring that all tasks have been completed correctly.
- Ensured that all appliances were in proper working order by testing them regularly.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Washed and polished glass windows and doors to keep entryways clear and professional.
Hairstylist & Beauty Therapist
Helena laucas & Selena Finck - Vivid Beauty
Portland, Victoria
10.2012 - 06.2020
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Managed cash register transactions during checkout process.
- Organized scheduling of appointments throughout the day.
- Greeted customers, answered phones and booked appointments.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Pre-booked future appointments to increase repeat business.
- Responded to customer inquiries by phone, email, and in person.
- Updated and maintained customer information records and beauty services provided.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.
Education
Bayview Collage
Portland Skills
- Appointment Scheduling
- Housekeeping Duties
- Sales and Upselling
- Problem-solving capabilities
- Great hand-eye coordination
- Daily Schedule Creation
- Building client relationships
Certification
- Certificate 3 in Hairdressing
- Certificate 3 in Beauty Therapy
Timeline
Room Attendant
Gavin Carr - Seaview lodge
07.2023 - 02.2024
Hairdressing & Beauty Therapy
Self employed
03.2023 - Current
Bookkeeping Assistant
Samuel Beard
11.2022 - Current
Hairstylist & Beauty Therapist
Helena laucas & Selena Finck - Vivid Beauty
10.2012 - 06.2020
Bayview Collage
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