ASHLEE CLAMPIT
Niddrie
Summary
Customer-focused Retail Sales Associate recognised for high productivity and efficient task completion. Possess specialised skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.
Overview
5
5
years of professional experience
Work History
Team Leader
Cotton on
01.2022 - Current
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Maintained a positive work environment that promoted collaboration between team members.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Performed daily audits of merchandise displays, pricing accuracy and store security measures.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Sales Advisor
Cotton on
01.2022 - Current
- Assisted customers with product inquiries, providing excellent service both on the floor and at checkout, while maintaining KPIs.
- Supported stock take processes and visual merchandising to ensure an organized and visually appealing store.
- Maintained store standards through regular cleaning, restocking, and efficient stock management.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Promoter
Factional Labs
01.2020 - 01.2024
- Worked across a variety of stores, setting up taste-testing services while promoting products and engaging with customers to answer inquiries
- Gathered customer feedback on product taste, effectiveness, and overall experience, reporting insights to the company's marketing team to improve future promotions
Waitress
Franks Ristorante
01.2021 - 01.2023
- Provided exceptional customer service through frequent guest interaction, order taking, and drink preparation
- Experience as a bartender during functions, serving drinks and ensuring smooth bar operations
- Conducted stock take, accurately accounting for products and maintaining inventory control
Customer service
KFC
01.2021 - 01.2022
- Delivered prompt and friendly customer service by efficiently taking orders and addressing guest needs
- Prepared food items to exact quality standards, ensuring consistency and safety
- Maintained a clean and orderly work environment through regular sanitation and cleaning duties
Education
Buckley Park College
Victoria12.2024
Skills
- Rapport development
- Adaptive to new conditions
- Proactive
- Adaptability and flexibility
- Problem solving
- Key performance indicators
- Effective communication
- Teamwork and collaboration
References
References available upon request.
Timeline
Team Leader
Cotton on
01.2022 - Current
Sales Advisor
Cotton on
01.2022 - Current
Waitress
Franks Ristorante
01.2021 - 01.2023
Customer service
KFC
01.2021 - 01.2022
Promoter
Factional Labs
01.2020 - 01.2024
Buckley Park College
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