Ashlee Dib

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• Drafted letters to clients, to request alterations of lease contracts.
• Utilised LEAP to assist with client files
• Sorted legal documents, filing and case materials in clear, orderly systems.
• Reviewed legal information and proofed documentation for errors.
• Organized legal filing system to maximize efficiency.

After A promotion in December 2022 my role now includes the following.

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Built strong relationships with customers through positive attitude and attentive response.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Mentored and guided employees to foster proper completion of assigned duties.
• Promoted high standards through personal example to help each member understand expected behaviours and standards.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Educated staff on organizational mission and goals to help employees achieve success.
• Optimised customer experience by delivering superior services and effectively troubleshooting issues.
  

• Took orders, prepared meals, and collected payments.
• Worked front counter, drive-thru and other areas.
• Worked well with teammates and accepted coaching from management team.
• Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
• Excellent customer service skill development
• Working in a fast paced environment

• Maintained clean and organized restaurant to comply with hygiene and health regulations.
• Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
• Experience taking orders on POS systems, handling cash and card transactions
• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
• Excellent customer service skills utilising deep knowledge about food menus
• Experience in kitchen environment, preparing, cooking and serving food