Summary
Overview
Work History
Education
Skills
Timeline
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Ashlee Ellis

Rubyanna,QLD

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, office communication, collecting and retuning phone messages and emails. Positive and upbeat with strong relationship-building abilities.

Overview

13
13
years of professional experience

Work History

Beauty Therapist

The Beauty Layne
04.2023 - Current
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Maintained an clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
  • Efficiently managed inventory levels of supplies and retail products while minimizing waste.
  • Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
  • Performed a variety of beauty treatments, including facials, tinting and waxing, for optimal client results.
  • Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
  • Processed payments, entering sales in register for prompt customer service.

Beauty Therapist

Essence Spa And Beauty
10.2013 - 06.2018
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Handled stocking and cleaning of both therapeutic workspaces and front office.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Analyzed client needs and came up with individualized and continuous treatment plans.
  • Educated clients on care processes and advised on further care and products.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.

Beauty Therapist

Katrina's Skin Works
03.2011 - 03.2013
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Handled stocking and cleaning of both therapeutic workspaces and front office.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Analyzed client needs and came up with individualized and continuous treatment plans.
  • Educated clients on care processes and advised on further care and products.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Education

Grade 11

Kepnock State High School
Bundaberg, QLD
2008

Diploma in Beauty Therapy -

Katrinas School of Hair And Beauty
Morayfield, QLD
12.2009

Skills

  • Digital Recordkeeping
  • Eftpos and Billing
  • Relationship Building
  • Decision Making
  • Workstation Cleaning
  • Adaptable to Changing Client Needs
  • Appointment Scheduling
  • Time Management
  • Product Sales
  • Social Media

Timeline

Beauty Therapist

The Beauty Layne
04.2023 - Current

Beauty Therapist

Essence Spa And Beauty
10.2013 - 06.2018

Beauty Therapist

Katrina's Skin Works
03.2011 - 03.2013

Grade 11

Kepnock State High School

Diploma in Beauty Therapy -

Katrinas School of Hair And Beauty

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Ashlee Ellis