Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashlee Graham

Cairns

Summary

Dynamic customer service professional with extensive experience at Little Ricardos, recognized for building strong relationships and managing inventory efficiently. Proven track record of upholding food hygiene standards and training new staff while maintaining a safe environment for patrons. Core competencies include attention to detail, integrity, and team leadership. Aiming to leverage expertise in enhancing customer experiences and operational efficiencies.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress

Little Ricardos
Cairns
05.2022 - 07.2023
  • Greeted customers and provided menus.
  • Processed payments accurately using cash registers or POS systems.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Served food and beverages to patrons and confirmed complete orders.
  • Trained new employees to perform duties.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Managed inventory and supplies to ensure materials were available when needed.

Volunteer

Kangaroo Rugby Club
Cairns
04.2021 - 09.2022
  • Offered support and assistance to community members.
  • Organized and maintained records of volunteer hours and donations.
  • Assisted with set up for social events and food deliveries.
  • Stocked inventory and ordered office and kitchen supplies.
  • Maintained positive working relationship with fellow staff and management.

Seafood Grader/Packer

Torres Strait Seafood
Cairns
02.2018 - 10.2021
  • Grading and Sorting: Sort Live lobsters (Crayfish) into quality grades and sizes within company's cool room, ensuring accurate classification.
  • Packing: Pack live lobsters into polystyrene containers for export, maintaining careful handling to preserve product quality.
  • Compliance: Adhere to all personal protective equipment (PPE) requirements, including gloves, aprons and rubber boots, to ensure safety and hygiene.
  • Workplace Health and Safety (WHS): Maintain full compliance with WHS principles and practices, ensuring a safe work environment.
  • Hygiene Maintenance: Uphold high standards of food hygiene and cleanliness across the work area to meet industry regulations.

Assistant Volunteer

Salvation Army
Cairns
02.2017 - 01.2018
  • Helped with prep, set up, and breakdown of community and public events.
  • Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
  • Worked with cross-functional teams to achieve goals.
  • Operated equipment and machinery according to safety guidelines.
  • Guided clients through transition to independent living within community.

Education

RSA -

TAFE Queensland
QLD
02-2025

Certificate IV Business - Business

Brisbane Business And Hospitality Training
Cairns, QLD
11-2024

Certificate III Business - Business

Brisbane Hospitality And Business Training
Cairns, QLD
11-2023

Certificate III in Aboriginal & Torres Strait Islander Primary Health Care - Health And Wellness

TAFE Queensland
QLD
03-2021

Certificate III in Security Operations -

Specialised Career Solutions
Cairns, QLD
08-2018

Certificate II Hospitality, Including Barista Training -

TAFE Queensland
QLD
04-2016

Skills

  • Excellent communications skills
  • Ability to create a positive rapport with people from diverse cultural backgrounds
  • Reliable
  • Positive Attitude
  • High Integrity
  • Attention to detail
  • Customer service
  • Strong work ethic
  • Inventory management
  • Employee training
  • Workplace health and safety
  • Food hygiene
  • Team collaboration
  • Able to readily learn and apply new skills
  • Basic Computer skills
  • Self-Motivated
  • well Groomed

Certification

  • Current QLD Open Drivers License

Timeline

Waitress

Little Ricardos
05.2022 - 07.2023

Volunteer

Kangaroo Rugby Club
04.2021 - 09.2022

Seafood Grader/Packer

Torres Strait Seafood
02.2018 - 10.2021

Assistant Volunteer

Salvation Army
02.2017 - 01.2018

RSA -

TAFE Queensland

Certificate IV Business - Business

Brisbane Business And Hospitality Training

Certificate III Business - Business

Brisbane Hospitality And Business Training

Certificate III in Aboriginal & Torres Strait Islander Primary Health Care - Health And Wellness

TAFE Queensland

Certificate III in Security Operations -

Specialised Career Solutions

Certificate II Hospitality, Including Barista Training -

TAFE Queensland

Similar Profiles

CREATE PROFILE
Ashlee Graham