Ashlee Harris
IDALIA,Queensland
Summary
Supporting and contributing to the provision of quality work by collaborating with co-workers and couriers and assisting in organising and multitasking documents and tasks. As an effective team member and a productive employee working within a multidisciplinary team and applying my skills and knowledge to reach the common goals.
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven 6 years of experience working in busy retail environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Assistant
Supercheap Auto (Garbutt)
03.2021 - 08.2023
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Implemented strategic promotional efforts for increased revenue and foot traffic in the store.
- Participated in seasonal sales events and promotions, maximizing their impact on revenue generation.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
Fruit and Vegetable
Yungaburra Foodworks
01.2020 - 01.2021
- Responsible for regularly restock fruit and vegetable fridges and accepting stock deliveries.
- Increased customer satisfaction by providing fresh and high-quality produce daily.
- Enhanced shop''s visual appeal through strategic product placement and attractive displays.
- Streamlined inventory management, ensuring optimal stock levels for various fruits and vegetables.
- Organized seasonal promotions, featuring locally sourced and unique fruit and vegetable varieties.
- Monitored expiration dates on perishable items, reducing waste and ensuring customer safety.
- Established valuable relationships with local farmers and suppliers to secure high-quality products at competitive prices.
Special Education Program Teacher Aid
Atherton State High School
01.2020 - 04.2020
- Enhanced student comprehension by incorporating visual aids and hands-on activities into lesson plans.
- Collaborated with colleagues to develop interdisciplinary units, providing students with a more comprehensive understanding of key concepts.
- Assessed student progress through regular quizzes, and projects, adjusting instructional strategies as needed for optimal learning outcomes.
- Participated in professional development workshops to stay updated on best practices and innovative teaching techniques.
Supervisor
Yungaburra Foodworks
01.2019 - 01.2020
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Retail Assistant
Yungaburra Foodworks
01.2018 - 01.2020
- Responsible for selling products.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Implemented strategic promotional efforts for increased revenue and foot traffic in the store.
- Conducted regular price audits to ensure pricing consistency across all products on display.
Pharmacy Assistant (work Experience)
Yungaburra Pharmacy
06.2017 - 06.2017
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Education
Diploma of Higher Education - Majoring in Education
James Cook University
Townsville, QLD2021
High School Diploma -
Malanda State High School
Atherton, QLD2019
Skills
- Good listener
- Fast learner
- Great communication
- Works well in a team
- Organisation
- Responsible
- Approachable
- Customer service
- Problem solving
- Retail Transactions Processing
- Inventory Tracking
- Cash Register Operation
Certification
- Cert II in Hospitality and Tourism
- Cert III in Fitness
- Cert II in Rural Operations
- Cert III business
- First aid and CPR
Accomplishments
- Nine years of attending Army Cadets, 2015-2023
- 2019 I had reached to the level of second in charge of my home unit in Atherton
- 2020 I had reached to the level of overseeing 5 units of Northern Queensland
- 2021-2022 I have reached to the level of Cadet Staff at 15ACU Townsville overseeing creating training programs.
- 2023 I have reached to the level of Officer Commanding of 15ACU detachment overseeing and conducting weekly training parade nights.
- 2021 achieved Grade 1 Module 1,2 and 3 of Army Cadet adult Staff training.
- 2023 achieved Grade 2 Module 1,2 and 3 Army Cadets adult Staff training.
Previous Work
- Yungaburra Pharmacy assistant, 2017 (work experience)
- Atherton State High School Special Education Program Teacher Aid, 2018 (work experience)
- Yungaburra Foodworks Retail Assistant, 2018-2020, Responsible for selling products., Supervisor 2019-2020, responsible for opening and closing the store., Fruit and Vegetable (second in charge) 2020, responsible for regularly restock fruit and vegetable fridges and accepting stock deliveries.
- Supercheap Auto Townsville Retail Assistant, 2021-2023, Greeting customers, Answering multi-line phones systems, Maintaining officer equipment, Responsible for selling products or services., Handling customer questions and complaints, Processing sales and recording supply purchases, Accepting stock deliveries., Organising documents and maintaining databases
Personal Information
Date of Birth: 03/10/01
References
- Gabrielle Creedy, Australian Army Cadets, Gabby.Creedy@armycadets.gov.au, 0458 112 904
- Jay Steele, Supercheap Auto 2IC, 0455 530 945
Hobbies and Interests
- Aiding, assisting, and clinically supporting all ages.
- Community Involvement and engagement
- Health and health care in communities
- Lifelong learning and personal development
- Sports and fitness
- Art and creativity
- Travelling and engaging with other communities
- Organising and making things flow smoothly
Timeline
Retail Assistant
Supercheap Auto (Garbutt)
03.2021 - 08.2023
Special Education Program Teacher Aid
Atherton State High School
01.2020 - 04.2020
Fruit and Vegetable
Yungaburra Foodworks
01.2020 - 01.2021
Supervisor
Yungaburra Foodworks
01.2019 - 01.2020
Retail Assistant
Yungaburra Foodworks
01.2018 - 01.2020
Pharmacy Assistant (work Experience)
Yungaburra Pharmacy
06.2017 - 06.2017
Diploma of Higher Education - Majoring in Education
James Cook University
High School Diploma -
Malanda State High School
- Cert II in Hospitality and Tourism
- Cert III in Fitness
- Cert II in Rural Operations
- Cert III business
- First aid and CPR
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