Ashlee Kellock
Tootgarook,Vic
Summary
Professional and knowledgeable administration team member with 9 years of experience in an administrative role. Highly efficient in planning, problem-solving, handling of day-to-day tasks and general administrative duties.
Overview
2
2
years of professional experience
Work History
Business Support Officer
Mornington Peninsula Shire
06.2024 - Current
- Coordinate with Councillor support and other internal contacts to arrange suitable meeting times
- Prepare briefing materials and relevant documents
- Serve as the central liaison for organizing and setting up all meetings, ensuring seamless communication and preparation
- Attend all relevant meetings and take minutes
- Record key discussions, decisions, and action items with clear accountability
- Monitor and attend to actionable items post-meeting, ensuring timely follow-up and completion
- Manage the manager's inbox by prioritizing and organizing emails, scheduling tasks, and allocating dedicated admin time to ensure a smooth and efficient workflow throughout the day
- Maintain and regularly update schedules, calendars, and contact lists, ensuring accuracy and accessibility
- Oversee updates to SharePoint, unit OHS manuals, and organizational structure documents, while also managing and maintaining the unit's primary website pages to ensure they remain current and relevant
- Maintain a well-organized filing system for records and reports
- Ensure compliance with confidentiality and data security policies
- Address last-minute changes or conflicts in scheduling
- Resolve logistical issues to ensure smooth operations
Executive Officer to Director Planning and Enviro
Mornington peninsula shire
04.2025 - 04.2025
- Provide high-level strategic and operational support to the Director, including diary management, correspondence, and stakeholder liaison.
- Prepare, review, and distribute reports, briefing papers, and policy documents.
- Coordinate governance processes, ensuring compliance with organizational policies and regulatory requirements.
- Facilitate meetings, including agenda setting, minutes preparation, and action tracking.
- Manage confidential information with discretion and professionalism.
- Liaise with internal and external stakeholders to support strategic initiatives and service delivery.
- Assist in financial administration, including budget tracking and procurement processes.
Revenue Officer
Mornington Peninsula Shire
11.2022 - 03.2024
- Identified and recommended strategies to enhance accuracy, efficiency, and service quality
- Developed an online application form for clients, simplifying access and usability
- Executed data entry tasks, ensuring seamless operations
- Processed and maintained payment arrangements with a focus on timely and accurate record-keeping
- Streamlined mail distribution processes, significantly improving response times for client inquiries
- Fostered strong relationships by providing prompt and proactive customer service tailored to unique needs
- Conducted industry research and provided actionable insights to inform strategic decision-making
- Played a key role in exceeding team goals by collaborating to implement best practices and standard operating procedures
- Identified opportunities to improve operational workflows, communication strategies, and data management processes, driving greater efficiency
Education
Diploma of Property -
Entry Education
06.2022
Year 12 certificate -
Rosebud Secondary College
01.2012
Skills
- Multitasking
- Time Management
- Database Maintenance
- Process Improvement
- Data Archiving
- Organization
- Customer Service
- Proficiency in Shire Systems
- Deadline-Oriented
- Cross-Functional Collaboration
- Attention to Detail
Personal Information
Title: Business Support Officer
Timeline
Executive Officer to Director Planning and Enviro
Mornington peninsula shire
04.2025 - 04.2025
Business Support Officer
Mornington Peninsula Shire
06.2024 - Current
Revenue Officer
Mornington Peninsula Shire
11.2022 - 03.2024
Diploma of Property -
Entry Education
Year 12 certificate -
Rosebud Secondary College
Similar Profiles
Krystal MillenKrystal Millen
Contract Manager - Infrastructure Services at Mornington Peninsula ShireContract Manager - Infrastructure Services at Mornington Peninsula Shire
Lauren JohanssonLauren Johansson
Lead Worker - Impakt Freeza at Mornington Peninsula ShireLead Worker - Impakt Freeza at Mornington Peninsula Shire
Ashlee KellockAshlee Kellock
Pensions Officer and Office Support at Mornington Peninsula ShirePensions Officer and Office Support at Mornington Peninsula Shire