Ashlee Kinsella
Subiaco,WA
Summary
I'm a highly-motivated employee with a desire to take on new challenges, with a strong worth ethic, adaptability and exceptional interpersonal skills. Very well organised and will quickly master new skills. Hardworking employee with customer service, multitasking and time management abilities. I'm devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certificate
1
1
year of post-secondary education
Work History
Rebel Sports Sales Assistant
Super Retail Group
06.2024 - Current
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Maintained inventory accuracy through regular audits and stock replenishment processes.
- Collaborated with team members to implement promotional displays, increasing product visibility.
- Trained new staff on sales techniques and customer service standards, fostering teamwork.
- Coordinated with management to ensure alignment on sales goals and operational strategies.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Netball Umpire Coordinator
Perth Netball Association
03.2021 - 08.2025
- Assessed player performance, providing constructive feedback for skill development.
- Facilitated communication between teams and officials to resolve disputes effectively.
- Developed and implemented training programs for aspiring umpires, fostering a culture of excellence.
- Collaborated with league organizers to improve game scheduling and event logistics.
- Mentored 30 young umpires to develop technical skills and confidence on field.
- Rostered, coordinated and facilitated all training, game-day and weekly check ins with a group of 30 girls.
- REFERENCE: Emma Hollins: 049580246
Sales Assistant
General Pants Co
11.2022 - 12.2024
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Managed cash register operations using POS system and processed sales and returns.
- REFERENCE: Amelia Jones store manager: 0480237600
Retail Sales Assistant
Indianic Rottnest Island Brindle Group
11.2023 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Styled customers in change rooms, giving expert recommendations and product knowledge
- Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
- Opened and closed store independently and prepared nightly bank drop for manager.
- REFERENCE: Leigh store supervisor: 0423903960
Sales Assistant
Bakers Delight Subiaco
10.2019 - 12.2022
- Merchandised products and maintained adequate inventory to achieve consistent sales.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Served customers with knowledgeable and friendly support to help them with their needs and wants
- Answered incoming telephone calls to provide store, products and services information.
- REFERENCE: Tiffany young, store manager: 0416109274
Catering Assistant
Two Birds Platters
01.2019 - 08.2021
- Delivered catered food and supplies to facilities for on-time set-up
- Set up and cleaned up food preparation and service stations before and after catered events.
- Assisted caterers with food distribution by organizing food products and plating items.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Interacted with guests to obtain feedback on product quality and service levels.
- REFERENCE: Nikki Kinsella, owner: 0408111667
Education
Bachelor's Degree of Occupational Therapy With Hon - Health Science
Curtin University
Perth, WA 01.2025 - Current
High School Diploma -
Methodist Ladies' College
Claremont, WA11.2022
Skills
- Problem-Solving
- Strong work ethic
- Stocking and Replenishing
- Sales and marketing expertise
- Stock Management
- Exceptional Customer Service
- Product Knowledge
- Teamwork and Collaboration
- Friendly and Outgoing
- Positive and Professional
- Adaptable and Flexible
- Time management
- Multitasking and organization
- Creative thinking capacity
- Attention to detail
Certification
- Working With Children's Check 2022-present
- Police Clearance 2022-present
- Cardio-Pulmonary Resuscitation (HLTAID009) certificate 2025 - present
- National Police Certificate 2025- present
- First Aid (HLTAID011) certificate 2025- present
- Perth Squad Umpire Mentor of the year 2023
- Employee of the Month General Pants Co December 2022
- Certificate IV in Fitness 2022-present
Timeline
Bachelor's Degree of Occupational Therapy With Hon - Health Science
Curtin University
01.2025 - Current
Rebel Sports Sales Assistant
Super Retail Group
06.2024 - Current
Retail Sales Assistant
Indianic Rottnest Island Brindle Group
11.2023 - 04.2024
Sales Assistant
General Pants Co
11.2022 - 12.2024
Netball Umpire Coordinator
Perth Netball Association
03.2021 - 08.2025
Sales Assistant
Bakers Delight Subiaco
10.2019 - 12.2022
Catering Assistant
Two Birds Platters
01.2019 - 08.2021
High School Diploma -
Methodist Ladies' College