Ashlee Lockley
New Town,TAS
Summary
Dedicated retail professional with a decade of experience in customer service and sales, demonstrating strong organizational skills and a keen eye for detail. Currently completing studies in fashion design, showcasing a passion for the industry and a drive for creativity. Eager to transition into a full-time role in the costume and design industry, bringing a unique blend of retail expertise and a fresh perspective from the fashion design skills I've gained in my studies. Proven ability to thrive in fast-paced environments, ensuring seamless coordination and support for creative projects. I'm passionate about learning and committed to continual improvement
Overview
11
11
years of professional experience
Work History
Sales Stylist
Taking Shape
01.2022 - 10.2023
- Organized racks, shelves and restocked shelves to maintain store appearance.
- Managed returns, exchanges and refunds.
- Prepared merchandise for sales floor.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Received new stock and input values into computer system.
Telephone Research Interviewer
Enterprise Marketing Research Services
01.2023 - 04.2023
- Gathered data and insights from participants during telephone interviews.
- Administered phone interviews to survey participants.
- Followed call centre protocols when notifying participants of call purpose and use of information.
- Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.
Optical Assistant
Oscar Wylee
01.2022 - 10.2022
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Filled and dispensed eyeglass prescriptions, fitting frames and lenses for comfort and convenience.
- Helped patients with selecting and ordering glasses.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Coordinated patient scheduling, monitored patient flow and communicated delays.
- Input patient information into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions and eligibility..
- Confirmed quality control standards.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Maintained safe, clean and organized environment.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Scrutiny Assistant
Australian Electoral Commission
05.2022 - 05.2022
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Counting Electoral Votes.
Optical Assistant/Receptionist
Specsavers Optometrists
04.2013 - 09.2016
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled assignments independently with good judgement and critical thinking skills.
- Collaborated with optometry staff to reach individual and team goals.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
Certificate III - Fashion Design And Technology
TasTAFE
Hobart, TAS11.2023
Certificate II - Business
TasTAFE
Hobart, TAS12.2012
Rosny College
Rosny Park, TAS12.2011
High School Diploma -
Sacred Heart College
New Town, TAS12.2010
Skills
- Sales Techniques
- Stock Replenishment
- Maintaining Stock Levels
- Attention to Detail
- Garment Construction
- Fashion Industry Knowledge
- POS Systems
- Cash Handling
- Quality Controls
- Computer Skills
- WHS Procedures
- Sewing
- Patterning Skills
Additional Information
Reference:
Kate Maxfield
Manager Taking Shape Myer
0439 710 385
Wendy C
Workskills Rosny
wendyc@workskills.org.au
Timeline
Telephone Research Interviewer
Enterprise Marketing Research Services
01.2023 - 04.2023
Scrutiny Assistant
Australian Electoral Commission
05.2022 - 05.2022
Sales Stylist
Taking Shape
01.2022 - 10.2023
Optical Assistant
Oscar Wylee
01.2022 - 10.2022
Optical Assistant/Receptionist
Specsavers Optometrists
04.2013 - 09.2016
Certificate III - Fashion Design And Technology
TasTAFE
Certificate II - Business
TasTAFE
Rosny College
High School Diploma -
Sacred Heart College
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