Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashlee Moore

Nelson Bay,NSW

Summary

Energetic individual dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Department Team Leader

Spotlight
02.2023 - 08.2023
  • Led and managed operational and strategic planning, money management and administrative oversight of facilities, equipment and personnel.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Assistant Store Manager

Best & Less
01.2022 - 02.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.

Casual Team Member/Supervisor

Kmart/Target
02.2019 - 01.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to team success by completing jobs quickly and accurately.
  • Processed customer transactions using cash register till.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Followed store planograms to properly stock shelves.
  • Followed company procedures to improve inventory management and reduce shrinkage.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

HSC -

Moree Secondary College Albert St. Campus
Moree, NSW
11.2020

Skills

  • Warehouse Operations
  • Sales Expertise
  • Scheduling
  • Product Restocking
  • Conflict De-Escalation
  • Work Planning and Organization
  • Motivational Leadership
  • Bank Reconciliation
  • POS Software
  • Performance Monitoring
  • Business Management
  • Customer Engagement

Certification

First Aid Certificate

CPR Trained

Timeline

Department Team Leader

Spotlight
02.2023 - 08.2023

Assistant Store Manager

Best & Less
01.2022 - 02.2023

Casual Team Member/Supervisor

Kmart/Target
02.2019 - 01.2022

HSC -

Moree Secondary College Albert St. Campus

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Ashlee Moore