ASHLEE MYINT
GLENROY
Summary
Experienced customer service professional with a proven track record of creating positive customer experiences and driving sales growth. Recognized for exceptional interpersonal skills and adaptability in fast-paced environments. Collaborative team player dedicated to achieving collective goals and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
COLES EXPRESS
04.2023 - 02.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
- Prevented theft or fraud incidents through vigilance in monitoring customer activity around the premises.
RECEPTIONIST/ TRAINEE DENTAL ASSISTANT
Be You Dental
11.2022 - 04.2023
- Demonstrated punctuality and reliability by consistently arriving on time for shifts and completing assigned tasks efficiently.
- Welcomed visitors warmly upon entry, providing exceptional first impressions of the company.
- Anticipated needs of colleagues by proactively offering support during busy periods or when handling complex tasks.
- Handled incoming inquiries with professionalism, providing accurate information and assistance as needed.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Explained treatment procedures and instructed patients on home care guidelines.
Food Service Assistant
Holmesglen Private Hospital
12.2021 - 12.2022
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Team Leader
Hungry Jack's
01.2021 - 12.2021
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Maintained a clean dining area for guests, ensuring a positive experience with every visit.
- Improved customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Assisted management in resolving customer complaints, resulting in increased loyalty and repeat business.
- Promoted teamwork among crew members by facilitating effective communication channels between front-of-house and kitchen staff teams.
Education
Associate of Science - HEALTH SCIENCES
La Trobe
Bundoora03-2025
VCE
Coburg High School
Coburg, VIC12.2022
Skills
- Customer service
- Safe food handling
- Team supervision
- Scheduling appointments
- Digital X-ray proficiency
- People management
- Data entry
- Equipment sterilization
- Front desk operations
- POS system operation
- Supply restocking
- Quality improvement
- Complaint handling
Languages
English
Native or Bilingual
Burmese
Professional Working
Timeline
Customer Service Representative
COLES EXPRESS
04.2023 - 02.2025
RECEPTIONIST/ TRAINEE DENTAL ASSISTANT
Be You Dental
11.2022 - 04.2023
Food Service Assistant
Holmesglen Private Hospital
12.2021 - 12.2022
Team Leader
Hungry Jack's
01.2021 - 12.2021
Associate of Science - HEALTH SCIENCES
La Trobe
VCE
Coburg High School
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