Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
9
9
Certification
Work History
Early Childhood Apprentice
Creche and Kindergarten Association
Oxley, QLD
03.2025 - Current
Assisted in daily operations to ensure smooth workflow and efficiency.
Supervised daily activities and ensured safety of children in care.
Organized educational games and activities to promote child development.
Supported children with personal care tasks during daily routines.
Communicated effectively with parents about children's progress and needs.
Monitored behavior and resolved conflicts among children as needed.
Collaborated with team members to create a positive learning atmosphere.
Provided safe, nurturing and stimulating environment for children.
Established and maintained safe play environment for children.
Guest Services Attendant
Timezone
Brisbane, QLD
03.2024 - 03.2025
Assisted guests with inquiries and provided information about services.
Maintained cleanliness and organization of guest areas and facilities.
Monitored game equipment, ensuring proper functionality and safety standards.
Supported team members during busy periods, enhancing service efficiency.
Handled guest feedback and resolved minor issues effectively.
Operated point-of-sale systems for transactions and guest check-ins.
Promoted special events and activities to enhance guest experiences.
Collaborated with colleagues to create a welcoming atmosphere for visitors.
Processed payments accurately and efficiently using cash register systems.
Cafe Barista
The Shed Cafe
Sydney, NSW
12.2023 - 02.2024
Prepared high-quality coffee beverages to meet customer preferences.
Maintained cleanliness of the cafe and organized workstations daily.
Assisted customers with menu selections and answered product inquiries.
Managed inventory of supplies and restocked items as needed.
Collaborated with team members to ensure smooth service during busy hours.
Provided training and guidance to new baristas on best practices.
Handled cash transactions accurately and processed payments swiftly.
Collaborated effectively with coworkers to maintain store operations.
Received payment from customers using cash registers or POS systems.
Organized inventory of supplies for efficient restocking procedures.
Administration Officer Trainee
Bundaberg Regional Council
Bundaberg, QLD
03.2023 - 11.2023
Managed administrative tasks for Bundaberg Regional Council departments.
Coordinated meeting schedules and prepared necessary documentation.
Assisted with data entry and maintained accurate records in databases.
Supported customer inquiries through effective communication and problem-solving.
Organized office supplies and ensured availability of necessary materials.
Processed incoming correspondence and directed to appropriate personnel.
Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
Updated databases with new customer contact details or changes in existing accounts.
Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
Education
Certificate III in Business Administration - Business
TAFE Queensland
QLD
11-2023
High School Diploma -
Kepnock State High School
Kepnock QLD
11-2022
Skills
Customer service
Inventory management
Team collaboration
Effective communication
Problem solving
Adaptability
PC proficiency
Analytical skills
Decision making
Certification
HLTAID011: Provide First Aid
HLTAID009: Provide Cardiopulmonary Resuscitation
HLTAID010: Provide Basic Emergency Life Support
HLTAID012: Provide First Aid in an Education and Care Setting
SITHFAB021: Provide Responsible Service of Alcohol
Working with Children Check
Drivers Licence (Provisional 1)
Hand Hygiene & Infection Control
NDIS Clearance Check
Cybersecurity Awareness
Languages
English
Native/ Bilingual
Mandarin
Limited
Affiliations
Completed Certificate III in Business 4 Months Ahead of Schedule
Graduated Year 12 with Academic Merit
Language Study - Mandarin & Korean (Beginner)
Peer Mentoring & Tutoring
Volunteering with Council for Events with 5000+ Attendees
References
References available upon request.
Timeline
Early Childhood Apprentice
Creche and Kindergarten Association
03.2025 - Current
Guest Services Attendant
Timezone
03.2024 - 03.2025
Cafe Barista
The Shed Cafe
12.2023 - 02.2024
Administration Officer Trainee
Bundaberg Regional Council
03.2023 - 11.2023
Certificate III in Business Administration - Business
Principal Advisor, Curriulum and Pedagogy at Creche and Kindergarten Association LtdPrincipal Advisor, Curriulum and Pedagogy at Creche and Kindergarten Association Ltd
Kindergarten Assistant at C & K The Creche and Kindergarten Association LimitedKindergarten Assistant at C & K The Creche and Kindergarten Association Limited