Ashlee Thackrah
Oakford
Summary
As a highly organised and proactive professional, I am looking for my next challenge, and I would love to be a part of a dynamic team within a real estate office. I have a solid track record in enhancing team efficiency and driving results as a Personal Assistant to high performing real estate professionals. I pride myself on being very adaptable, and am highly reliable in delivering desired outcomes. Proficient in DocuSign, VaultRE, Canva, Excel and I pick up new software systems easily. Known for my caring and calm disposition, excellent communication skills and the desire to do well in any position I take on.
Overview
13
13
years of professional experience
Work History
Sales Administrator
Rodway Group
01.2024 - 10.2024
- Processing all Listing files and ensuring all documents are competed correctly
- Processing of all Sale files from Sale through to Settlement
- Liaising with Vendors, Buyers and Settlement Agencies to ensure a smooth sale process
- Organising Final Inspections prior to Settlement
- Organising marketing such as signboards, including creation and installation/removal
- Social Media Marketing
- Archiving files as needed
- Monitoring of invoices in relation to the marketing of sale properties
- Adhoc administrative duties as required
Receptionist
Byford Professionals
08.2023 - 01.2024
- Greeting incoming visitors and customers professionally and provide assistance
- Confirm appointments and updated client records
- Keeping the reception area clean and neat to give visitors positive first impressions
- Answered phone promptly and directed incoming calls to correct staff members
- Processing listing and sale files as needed
- Liaising with tenants, owners and contractors as required
- Handling all incoming phone calls, emails and mail
- Daily banking and reconciliation / petty cash
Personal Assistant
Harcourts
11.2020 - 08.2023
- Processing documents from listing through to settlement, including writing listing agreement documents and O&A contracts
- Organisation of Marketing schedules for current listings
- Attending Home Opens and meeting clients as required
- Attending Inspections and meeting contractors as required
- Liaising with settlement agencies and Buyers/Sellers during the sale to settlement process
- Diary management
- Creating appraisal documents and creating presentation files for possible Sellers
- Managing the marketing schedules of properties
- All social media management and writing of text for property advertising
- Liaising with photographers and sellers
- General Ad Hoc Personal Assistant duties as required
Personal Assistant
ACTON
01.2020 - 10.2020
- Management and coordination of Sales Reps diary and all correspondence
- Management of client databases and lead generation
- Creation of Agent Marketing including Social Media
- Creation of customised property marketing campaigns and monitoring their successes
- Processing all listing files through to settlement
- Conducting Home Opens and meeting potential Vendors/Buyers when required
- Conducting appraisals of properties
- Coordinating photographers (aerials/stills/videography)
- General ad Hoc PA duties
Property Consultant
Kevin Green Real Estate
04.2019 - 01.2020
- Lead generating through various marketing techniques including social media promotions, cold calling and door knocking
- Conducting appraisals and following up with potential sellers
- Creating and maintaining a database of contacts
- Completing selling agency agreements
- Preparing Offer and Acceptance forms plus any corresponding documents as needed
- Creating all advertising material for listings
- Monitoring listings and marketing campaigns
- Conducting weekly Home Opens
- Roster duty within the office as required
Sales Administrator/Reception
David Evans Real Estate
06.2018 - 03.2019
- Being the first point of call for all internal and external inquiries
- Maintaining relevant administration records and data entry
- Developing and maintaining relevant customer and stakeholder relationships
- Sales administration, processing listing files from Appraisal through to Listing and Settlement
- Creating, maintaining and quality control of marketing material for both print and online advertisements and marketing campaigns
- Liaising, both verbally and in writing to external parties including internal and external clients and stakeholders, sales reps, settlement agents and contractors as required
- Developing, maintaining and improving systems where required in all aspects of protocols and procedures
- Trust accounting - bank reconciliations, receipting of deposits, marketing funds and rental payments as required
- Diary management of the Principle
- Management of all incoming invoices for end of month purposes
- Stationary orders and stock-takes
- Operating a busy switchboard
- Preparing and formatting professional documents and letters for the senior staff as needed
- Preparation and coordination of events and seminars
Massage Therapist / Spa Assistant
Eco Spa
01.2016 - 04.2018
- Performing spa treatments as required including massage - relaxation, deep tissue, hot stone, four hands, pregnancy and remedial
- Performing client history forms and determining which treatment is best for them
- Selling retail products to clients, working towards personal KPI's and budgets
- Advising clients of products that would best suit them and putting together care plans
- Management of the booking schedule for both clients and staff
- End of day procedures including banking, opening/closing
- Ordering of products and weekly stock-takes
- Reception assistance as required
Sales representative
H & N Perry
01.2015 - 06.2015
- Creating customised agent pro le advertising material for both web and print outlets
- Conducting weekly Home Opens, meeting with potential Vendors/Sellers
- Negotiating with potential Buyers and Sellers in relation to contracts
- Completing Selling agency agreements and Offer and Acceptance contracts
- Lead generating through the use of advertising and networking
- Monitoring listings and marketing campaigns
Property Manager
Basset Scarfe Real Estate
04.2014 - 01.2015
- Liasing with owners, tenants and contractors as required
- Lead generating through the use of marketing materials
- Completing regular inspections and nal bond inspections
- Home opens/viewings, liaising with potential tenants
- Sending of work orders and following up with contractors
- Monthly charges and invoicing
- Attending court as required on behalf of owners
- Completing bond lodgements, variations and disposals
- Management of tenants rental arrears, negotiating payment plans with tenants if required, lodging breaches/terminations if required
Personal Assistant
Realmark
02.2012 - 04.2014
- Management and coordination of Directors diary and all correspondence
- Management of client databases and lead generation
- Creating and implementing new office procedures
- Creation of customised marketing campaigns and monitoring their successes
- Preparation of agendas and recording of minutes at regular senior management meetings
- Creation of Agent pro le marketing for both print and online outlets including social media
- Processing sales les from appraisal through to settlement
- Conducting Home Opens and meeting potential Vendors/Buyers when required
- Organising office events and corporate functions
- Coordinating photographers (aerials/stills/videography) for listings when required
- General ad Hoc PA duties
- Reception cover as needed
- Originally hired as a Receptionist and covered all Reception duties until promoted to Personal Assistant
Education
Cert IV Property Services -
LinkLearn
Diploma of Remedial Massage HLT52021 -
Evolve College
Perth06-2025
Skills
- Experienced and efficient in software such as DocuSign, VaultRE, Canva, Excel
- Current Real Estate Registration RR65271
- Previous experience as a Personal Assistant to three high performing Real Estate representatives over my career
- Experience in managing databases, scheduling appointments, liaising with Buyers, Sellers and professionals as needed
- Ability to prepare a property for the market including marketing scheduled and all related tasks as needed
- Strong administration and communication skills
Additional Information
- Experienced in Adobe inDesign and Publisher
- Proven adaptability in learning new software systems
- Pride in my appearance and the ability to communicate easily with others
- Enjoys working autonomously yet being a part of and supporting a team
- Personal drive to provide a high level of efficient support to all staff and clients
- Ability to make you laugh with a positive demeanour and sense of humour as well as a genuine love of doing a job well, which is reflected in my enthusiastic attitude and desire to succeed
Timeline
Sales Administrator
Rodway Group
01.2024 - 10.2024
Receptionist
Byford Professionals
08.2023 - 01.2024
Personal Assistant
Harcourts
11.2020 - 08.2023
Personal Assistant
ACTON
01.2020 - 10.2020
Property Consultant
Kevin Green Real Estate
04.2019 - 01.2020
Sales Administrator/Reception
David Evans Real Estate
06.2018 - 03.2019
Massage Therapist / Spa Assistant
Eco Spa
01.2016 - 04.2018
Sales representative
H & N Perry
01.2015 - 06.2015
Property Manager
Basset Scarfe Real Estate
04.2014 - 01.2015
Personal Assistant
Realmark
02.2012 - 04.2014
Cert IV Property Services -
LinkLearn
Diploma of Remedial Massage HLT52021 -
Evolve College
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