Ashlee Troman

In Addition to the Lead Consultant Role:

• Participate and formulate tender submissions for prospective or current clients to become a preferred supplier
• Ensure that PSA's are adhered to and assist the team with execution
• Work with the team to identify opportunities and plan business development activities
• Complete client reporting in accordance with requirements
• Conduct quarterly strategy meetings in line with company objectives/goals/initiatives
• Ensure that clients & candidates are having great experiences and identify ways to improve
• Drive internal recruitment in line with company growth strategy and minimise turnover
• Ensure clients & candidates are communicated with whilst consultants are on leave

• Assisted Recruitment Manager to develop, drive & achieve the strategic plan & division goals
• Identify gaps in client base by conducting market research to ensure that we keep ahead of the market and have a diverse offering by being experts in our field
• Implemented and streamlined recruitment processes to ensure compliance & customer satisfaction in order to provide quality recruitment
• Ensure regular & strategic mail shots and candidate/client surveys are conducted
• Assist team to overcome challenges, complaints & negotiations
• Conduct weekly team meetings as well as daily specialty meetings to drive goals & initiatives
• Weekly 1:1's with direct reports to ensure team & individual targets are met and performance manage if necessary
• Mentored consultants, improving overall team performance and fostering a collaborative work environment.
• Assist with internal interviews to grow specialty teams
• Conduct desk coaching and training for new consultants as well as collaborate with the L&D manager to update training material
• Developed & maintained strong relationships with clients & candidates to understand their specific needs, resulting in successful placements.
• Regular check in with active placements to ensure great experiences
• Candidate sourcing & registrations via applications, database calls & emails, social media & seek talent search
• Maintaining an active database through regular touch points and updating of information & coding
• Ensure credentialing guidelines are met for active applications
• Regular client mapping to identify prospect list & sharing market insight
• Assist clients to fill confirmed job orders
• Exceeded personal & team targets consistently by maintaining a high level of motivation and commitment towards achieving success in a competitive market.
• Collaborated cross-functionally with other departments such as compliance, L&D & best practice to ensure we are offering a great experience to our clients, candidates & CMR team

• Maintain billings & KPI's of an executive consultant
• Developed & maintained strong relationships with clients & candidates to understand their specific needs, resulting in successful placements.
• Regular check in with active placements to ensure great experiences
• Candidate sourcing & registrations via applications, database calls & emails, social media & seek talent search
• Maintaining an active database through regular touch points and updating of information & coding
• Ensure credentialing guidelines are met for active applications
• Regular client mapping to identify prospect list & sharing market insight
• Assist clients to fill confirmed job orders

• Maintained Billings & KPI's of a Senior Consultant
• Developed & maintained strong relationships with clients & candidates to understand their specific needs, resulting in successful placements.
• Regular check in with active placements to ensure great experiences
• Candidate sourcing & registrations via applications, database calls & emails, social media & seek talent search
• Maintaining an active database through regular touch points and updating of information & coding
• Ensure credentialing guidelines are met for active applications
• Regular client mapping to identify prospect list & sharing market insight
• Assist clients to fill confirmed job orders

• Maintained Billings & KPI's of a Recruitment Consultant
• Developed & maintained strong relationships with clients & candidates to understand their specific needs, resulting in successful placements.
• Regular check in with active placements to ensure great experiences
• Candidate sourcing & registrations via applications, database calls & emails, social media & seek talent search
• Maintaining an active database through regular touch points and updating of information & coding
• Ensure credentialing guidelines are met for active applications
• Regular client mapping to identify prospect list & sharing market insight
• Assist clients to fill confirmed job orders

• Boosted store performance by implementing effective sales strategies and staff training programs.
• Enhanced customer experience through proactive problem-solving and prompt resolution of complaints.
• Streamlined store operations with efficient scheduling, task delegation, and resource allocation.
• Analyzed sales data to identify trends, adjust strategies, and maximize revenue generation.
• Executed successful seasonal campaigns by coordinating merchandising efforts in line with current promotions.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth and ensure KPI's were upheld
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.