Ashlee Wyer
Hampton
Summary
Reliable and customer-focused professional with experience in retail, administration, and hospitality. Strong in cash handling, organisation, and delivering positive customer experiences. Well-suited to a gaming attendant role with a focus on accuracy, teamwork, and responsible service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Customer service/2nd In Charge customer service
Woolworths
10.2022 - 11.2025
- Cash float In and Out
- Managing team member breaks
- Stock counts
- Customer service – greeting customers
- Serving customers on registers/service desk/self serve
- Managing and directing incoming calls.
- Managing rosters for team member breaks
- Cash handling
- EFTPOS, credit card and cash register balancing
Receptionist
Goodlife Health Clubs
07.2016 - 07.2022
- Customer service - greeting customers
- Assisting customers with inquiries
- Membership signups
- Answering phones
- Work independently on open & close shifts
- Make overdue calls
- Administer first aid
- Administration – filing, data entry, maintaining records & mail.
Customer Service – front counter and drive through.
Hungry Jacks
09.2012 - 12.2013
- Customer service at front counter and drive through
- Taking food orders
- Cash handling
- EFTPOS, credit card and cash register balancing
- Packing orders
Education
Primary Education -
Dingley Primary School
VCE Certificate -
Sandringham Secondary College
Skills
- Cash handling and balancing accuracy
- Basic maths and transaction processing
- Excellence in customer engagement
- Conflict resolution
- Proficient in verbal and written communication
- Administration – filing, data entry, maintaining records & mail
- Ability to work in a team environment and independently
- Time management skills
- Problem-solving
- Friendly, positive attitude
Certification
- Responsible Service of Gaming module 1
- Responsible Service of Alcohol refresher
- Certificate 3 in Hospitality
- Certificate 2 in Kitchen Operations
- First aid certificate
- Cardiopulmonary resuscitation
- Basic emergency life support
Hobbies and Interests
Piano: 10 years of lessons and practice, Dancing: 20 years of classical ballet, jazz ballet, tap & hip hop, Cheer leader: Sabre Tigers - 2 gold medals at the 2012 Aus Cheer State Championship., Acting: 4 years with Beaumaris Theatre Group
References
Available upon request.
Timeline
Customer service/2nd In Charge customer service
Woolworths
10.2022 - 11.2025
Receptionist
Goodlife Health Clubs
07.2016 - 07.2022
Customer Service – front counter and drive through.
Hungry Jacks
09.2012 - 12.2013
Primary Education -
Dingley Primary School
VCE Certificate -
Sandringham Secondary College