I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised or on a team and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Depot Hand - Manager
'Reviva' Resource Recovery Australia
Moss Vale, NSW
11.2016 - 03.2024
Performed opening and closing duties, including cash handling.
Developed strong rapport with customers to drive repeat business.
Trained new employees on sales floor procedures and protocols.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Delegated work to staff, setting priorities and goals.
Coordinated with HR to recruit, train, and retain staff.
Prepared staff work schedules and assigned team members to specific duties.
Cultivated a positive work environment promoting teamwork.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Processed payments from customers using POS system accurately and efficiently.
Training new employees on POS system operations.
Cook, Waitress, Kitchenhand
The Dormie House
Moss Vale
05.2014 - 11.2016
Prepare & cook breakfast and dinners.
Maintained high levels of cleanliness across all workstations.
Demonstrated excellent time management skills in fast-paced environments.
Collaborated with team members for efficient kitchen operations.
Demonstrated thorough knowledge of menu items, ingredients, and allergens.
Executed daily opening/closing procedures, maintaining a safe environment.
Assisted in training new waitstaff to uphold restaurant standards.
Stocked service areas with supplies during slow periods.
Bar Attendant and Bottle Shop Attendant
Jemmy moss inn
03.2013 - 11.2015
Measured and mixed house ingredients to prepare both custom and menu drink orders.
Balanced cash drawer at the end of each shift.
Greeted frequent visitors by name and explained new promotions.
Remained calm and poised during busy periods, promoting great customer service to guests.