Ashleigh-Anne Waller-Farrington
Berkeley,NSW
Summary
Motivated Graphic Design Student seeking exposure to the design industry to gain hands-on experience. Outgoing and friendly with strong drive to succeed and apply my skills and knowledge obtained during my time in the workforce to be a successful member of your team.
Overview
9
9
years of professional experience
Work History
Administration Assistant
Rapidcool Air-conditioning and Electrical
Dapto
09.2020 - Current
- Answer incoming calls in a professional manner.
- Organize and maintained files, including electronic records.
- Prepare invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Update contact lists regularly with current information.
- Provide general clerical support as required by departmental needs.
- Check stock to determine inventory levels and maintain office supply products.
- Process incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Manage daily calendars for multiple staff members.
- Assist with special projects as requested by management team.
- Greet visitors or callers to handle questions or direct to appropriate staff.
- Schedule appointments for department personnel as needed.
- Perform daily cleaning duties to maintain a hygienic and presentable showroom and workspace
Casual Sales Assistant
Cotton on Mega
Wollongong
11.2017 - 05.2022
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Provided excellent customer service by being friendly, approachable, and helpful.
- Processed cash, credit card and check payments accurately and efficiently.
- Assisted in training new employees on company policies and procedures.
- Collaborated with other team members to ensure store was neat and organized.
- Accurately recorded customer information into store database system.
- Created a positive shopping experience for customers through effective communication skills.
- Maintained knowledge of current promotions, policies regarding payment, exchanges, returns.
- Greeted customers upon entry and provided assistance with product selection.
- Utilized problem solving skills to resolve customer complaints in a timely manner.
- Cleaned shelves, counters and tables to maintain organized store.
Cafe Manager (Full Time)
Burger Alley
Unanderra, NSW
12.2018 - 09.2020
- Assisted staff by serving food and beverages or bussing tables.
- Ensured all work areas were kept clean and hygienic according to health regulations.
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Established relationships with local businesses or organizations that could refer customers to the cafe.
- Ordered supplies needed for daily operations in a timely manner within budget constraints.
- Maintained an accurate cash register system at all times during business hours.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Monitored food quality regularly to ensure it was up to required standards.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Cafe Attendant (Full Time)
Burger Alley
05.2015 - 12.2018
- Complete opening and closing procedures, Complete daily cleaning tasks to high standards, Money handling – processing transactions and settling the till at EOD, Preparation and presentation of food, Interacting with customers, Taking customers’ orders, Answering phones for pickup and delivery orders in a professional manner, Completing customers coffee orders in small and large scales, Managing up to three staff members during busy trading days to successfully complete the days goals and tasks, Complying with strict COVID19 council regulations
Club/Cafe Attendant
Berkeley Sports Club
Berkeley, NSW
- Setting up the bar in preparation for service, Completing the appropriate stock order and department transfers required for the shift, Replenishing stock, Customer service and cash handling, Touch screen till operations and EFTPOS, Pouring of alcoholic beverages: various beers, wines and spirits and mixing drinks, General cleaning of tables, ash trays and collecting empty glasses, Operating TAB and Keno Terminals, Complete customer coffee orders in small and large quantities, Prepare and serve food, Setting up and packing down the coffee shop
Education
Business Administration Certificate III -
Tafe
Wollongong, NSW01.2019
Hospitality Certificate IV -
Wollongong Tafe
01.2012
Certificate III - Design Fundamentals
Tafe
Wollongong, NSWSkills
- Communication skills: communicate easily and comfortably, in a friendly and helpful manner
- Innovative and Efficient: I can work efficiently and effectively in both a team environment and individually
- Self-Management: being able to successfully prioritise tasks
- Computer Skills: the ability to use computer systems at a competent level Experience using Microsoft Publisher, Power Point, Excel , Canva , Procreate and Adobe Illustrator
- Initiative: The desire to use my initiative to solve problems
References
Available Upon Request
Timeline
Administration Assistant
Rapidcool Air-conditioning and Electrical
09.2020 - Current
Cafe Manager (Full Time)
Burger Alley
12.2018 - 09.2020
Casual Sales Assistant
Cotton on Mega
11.2017 - 05.2022
Cafe Attendant (Full Time)
Burger Alley
05.2015 - 12.2018
Club/Cafe Attendant
Berkeley Sports Club
Business Administration Certificate III -
Tafe
Hospitality Certificate IV -
Wollongong Tafe
Certificate III - Design Fundamentals
Tafe
Similar Profiles
Johnathon ZervasJohnathon Zervas
Self Employed Electrician at Subcontracting to various electrical and Air companies such as Direct Electrical, Bluechip Electrical, Flash Electrical, Smart Air, All Seasons Air conditioning, Arctic Cooling SolutionsSelf Employed Electrician at Subcontracting to various electrical and Air companies such as Direct Electrical, Bluechip Electrical, Flash Electrical, Smart Air, All Seasons Air conditioning, Arctic Cooling Solutions
David PerezDavid Perez
Collections Analyst at Del-Air Heating, Air Conditioning, Plumbing and ElectricalCollections Analyst at Del-Air Heating, Air Conditioning, Plumbing and Electrical
James GrothJames Groth
Owner/Managing Director/Electrical Tradesperson at Groth Brothers Electrical & Air Conditioning Pty LtdOwner/Managing Director/Electrical Tradesperson at Groth Brothers Electrical & Air Conditioning Pty Ltd
Ryley DeckerRyley Decker
Belt Technician Specialist at Combined Mining ServicesBelt Technician Specialist at Combined Mining Services
Kelly DawesKelly Dawes
Administrative Assistant at Healthy SelfAdministrative Assistant at Healthy Self