ASHLEIGH BLACK
Kippa-Ring
Summary
Ability to work under pressure
Creative Problem Solving
Over 8 years experience in customer service and management roles
Strong interpersonal skills
Ability to adapt and embrace change within business
operations
Handling money and restocking merchandise
Overview
13
13
years of professional experience
Work History
Manager on Duty
Brads Beach And Burger Bar
11.2021 - 04.2023
- Handled customer concerns in a professional and friendly manner
- Trained new employees on customer service and work duties
- Handled employee-related issues to improve performance, and attendance reliability.
- Worked with owner to implement changes to menu and specials
Manager
Cool Beans Cafe Brighton
10.2018 - 09.2021
- Gained knowledge in Xero accounting software, oversee accounts payable/accounts receivable
- Administered payroll on a weekly basis
- Negotiating with vendors to ensure fair and on going business
- Work with local businesses and schools in the community with functions and events
- Gained knowledge in marketing
Restaurant Manager
Fish on Flinders Sandgate
11.2011 - 09.2018
- Training new employees and preparing rosters
- Oversee employee work in the front and back of house to ensure compliance with food safety
- Management of inventory, handling purchases
- Coordinating daily restaurant operations while encouraging employees in team building development during fast paced work
Sales Representative Assistant
Caxton Street Agencies
03.2010 - 12.2010
- Assisting with in depth discussions about products and service needs, with new and existing customers
- Assisting in delivering presentations on company products to sell, detailed and tailored to individual customers
- Organising the office to optimize processes, undertake office support tasks and ability to distribute communications in a timely manner
- Perform receptionist duties diligently where required and highly responsive to office related malfunctions or requests.
Education
Certificate III, Business Admin Medical -
Tafe Qld
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Skills
- Microsoft Office Word
- Microsoft Powerpoint
- Microsoft Excel
- Computer Skills
- Adaptability
Timeline
Manager on Duty
Brads Beach And Burger Bar
11.2021 - 04.2023
Manager
Cool Beans Cafe Brighton
10.2018 - 09.2021
Restaurant Manager
Fish on Flinders Sandgate
11.2011 - 09.2018
Sales Representative Assistant
Caxton Street Agencies
03.2010 - 12.2010
Certificate III, Business Admin Medical -
Tafe Qld
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